Customer Service Concierge Coordinator/officer

Soori PenangPenang Heritage ReimaginedConciergeSoori Penang seeks a polished, service-driven Concierge to join our opening team at an ultra-luxury heritage property in George Town. Reporting to the Front Office Manager, you will be the face of our guest experience—curating itineraries, facilitating smooth arrivals and departures, and ensuring every moment...

**Additional Information** **Job Number**25194465 **Job Category**Rooms & Guest Services Operations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for supporting all aspects of Concierge functions in accordance...

Soori PenangPenang Heritage ReimaginedSoori Penang seeks a polished, service-drivenHead Conciergeto lead the guest services team at our ultra-luxury heritage property in George Town. As the face of our guest experience, you will orchestrate all aspects of arrivals, itineraries, and local discoveries — ensuring each guest's stay unfolds with calm precision...

Duties (includes but is not limited to the following): - Ensure guest requests are handled in a timely manner - Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities - Advise guests of points of...

Duties (includes but is not limited to the following): - Ensure guest requests are handled in a timely manner - Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities - Advise guests of points of...

**Job details**: - Location: George Town - Salary: Up to RM2,700.00 - Job type: Contract **Job description**: - Coordinating facility maintenance and repairs with vendors. - Organizing and maintaining office common areas, ensuring cleanliness and order. - Supporting various administrative tasks as needed to ensure the efficient running of the office. -...

What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers,...

**Responsibilities**: - Position: - Customer Service Officer - **Job Description**: - What You'll Be Doing- Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for...

Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...

Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform night audit...