IT Manager

2 weeks ago


Shah Alam, Malaysia MUV Solutions Sdn Bhd Full time

**Job Summary**:
**Key Responsibilities**:
**ERP System Management & Support**
- Serve as the primary point of contact for ERP system configuration, troubleshooting, and user support across all organizational levels.
- Manage ERP security protocols, including user access controls, role assignments, and compliance with standards (e.g., GDPR, ISO).
- Oversee data conversion, migration, and database schema management (e.g., SQL) to ensure data integrity and performance optimization.
- Test and deploy ERP system upgrades, patches, and integrations with third-party tools (e.g., CRM, HRIS).

**Application Support & Automation**
- Design and implement automated workflows using tools like Power Automate, Zapier, or scripting languages (e.g., Python) to improve operational efficiency.
- Collaborate with IT teams to develop custom reports, dashboards, and analytics aligned with business needs.

**Project Collaboration & Implementation**
- Partner with cross-functional teams on ERP/IT project lifecycles, including requirements gathering, system design, testing (UAT), and deployment.
- Support future IT rollouts (e.g., cloud migrations, new modules) by contributing to planning, training, and post-implementation troubleshooting.

**Documentation & Training**
- Conduct training sessions and workshops to enhance end-user proficiency and adoption of technology solutions.

**Compliance & Best Practices**
- Monitor system performance, conduct audits, and implement disaster recovery plans to ensure uptime and data security.
- Stay updated on ERP trends, compliance regulations, and industry best practices.

**Qualifications**:

- **Education**: Bachelor’s degree in IT, Computer Science, Business IT, or related field. ERP certifications (e.g., SAP Certified Associate, Oracle NetSuite) are a plus.
- **Experience**: Minimum 5 years in ERP support/administration, preferably with hands-on experience.
- **Technical Skills**:

- Proficiency in SQL, database management, and ERP modules (e.g., Finance, Supply Chain).
- Familiarity with workflow automation tools, scripting, and ITIL framework.
- Knowledge of integration APIs and cloud-based ERP solutions.
- **Soft Skills**:

- Exceptional problem-solving, communication, and customer service skills.
- Ability to translate technical concepts for non-technical stakeholders.
- Strong project management and collaboration skills.

Pay: RM7,500.00 - RM9,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Application Question(s):

- What is your expected salary?

**Experience**:

- ERP systems: 1 year (preferred)

**Language**:

- Mandarin (preferred)

**Location**:

- Shah Alam (Petaling) (preferred)

Work Location: In person



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