Junior Customer Service

2 days ago


Kuala Lumpur, Malaysia Rapsys Technologies Full time

Junior Customer ServiceKey

**Responsibilities**:

- Provide product information to customers.
- Gather customer feedback and provide suggestions on improving customer service process and experience to superior.
- Maintain a positive, responsible, empathetic and professional attitude to manage customer satisfaction.

**Requirements**:
Must haves:

- SPM level or above. Trilingual Language
- Minimum 1 years working experiences in any customer service role.
- High stress tolerance and problem-solving skills.
- Own PC/Laptop with specifications: 8GB RAM or above, Intel Core i5 processor or AMD Ryzen 5 processor or above, and internet speed of at least 80 Mbps for work

Nice to haves:

- Preferred age range: 21-28 years old.
- Proficiency in G Suite and Microsoft Office

Pay: RM3,000.00 - RM5,000.00 per month

Schedule:

- Afternoon shift
- Early shift
- Night shift

Supplemental Pay:

- Overtime pay

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person



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