Customer Service Inbound in Pj

1 week ago


Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Job Title: Customer Service - Inbound**

**Project: Banking Industry**

**Intake: Immediate joiner**

**LOCATION**:

- **Level 3, Tower B, PJ City Development, 15A, Jalan 219, Seksyen 51A, 46100, Petaling Jaya, Selangor**

**JOB SCOPE**:

- Answering customer inquiries and providing information on product features, benefits, and pricing
- Recording customer interactions and updating customer information in a database
- Handling customers from Singapore
- Singapore-based Public Holidays

**REQUIREMENTS**:

- 3 months probation period
- Training will be provided.

**SALARY PACKAGE**:

- Basic Salary: RM3000 up to RM4,500 depending on experience and qualification

**WORKING MODE**:

- 5 working days & 2 days off (weekends off)
- 9 hours working (8 hours working + 1 hour break)
- 9a.m - 6p.m (Fully WFO)

**INTERVIEWS**
- Only one level of interview (Physical) at the office.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Vision insurance

Schedule:

- Monday to Friday

**Language**:

- English (required)
- Bahasa Malaysia (preferred)

**Location**:

- Petaling Jaya (required)

Work Location: In person



  • Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    **Location**:PJ City, Jalan SS 51a/219, Seksyen 51a, 46100 Petaling Jaya **Responsibilities**: - Handling inbound calls from customers regarding Medical Takaful certificate repricing, providing accurate information, addressing concerns and ensuring a positive customer experience. - Answer incoming calls from customers regarding Medical Takaful certificate...

  • Customer Service

    2 days ago


    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Client: Japanese MNC financial provider** **Location: Bandar Utama (reachable by MRT)** **Remuneration: Basic + RM600 allowances** **KEY RESPONSIBILITIES** ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. ▪To perform telesales...


  • Petaling Jaya, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...


  • Petaling Jaya, Malaysia Talreso Consultancy & Advisory Full time

    **LOCATION**: - Level 3, Tower B, PJ City Development, 15A, Jalan 219, Seksyen 51A, 46100 Petaling Jaya, Selangor **JOB SCOPE**: - Answering customer inquiries and providing information on product features, benefits, and pricing - Recording customer interactions and updating customer information in a database - Handling customers from Singapore -...

  • Dc Customer Service

    1 week ago


    Petaling Jaya, Malaysia ABX Express (M) Sdn Bhd Full time

    **DC Customer Service (AMCORP Trade Centre, PJ)** **Location: AMCORP Trade Centre, PJ** **JOB DESCRIPTIONS**: - Monitor High Value Shipment from shipment pickup until delivered - Packaging of goods for customers and arrange delivery of relevant - Maintaining customer’s satisfaction on ABX Express services - All other duties as assigned including doing...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full time

    **Responsibility** - Handling all **inbound calls pertaining to customer general enquiries, complaints, comments, feedback** and other raising issue related to the company’s products. - To exceed customers expectation in terms of customers service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...


  • Petaling Jaya, Malaysia Talreso Consultancy & Advisory Full time

    **ob Title**: Inbound Call Center Agent **Project**: Takaful Repricing **Intake Date**: 21/4/2025 **Location**:PJ City, Jalan SS 51a/219, Seksyen 51a, 46100 Petaling Jaya **Responsibilities**: - This role involves handling inbound calls from customers regarding Medical Takaful certificate repricing, providing accurate information, addressing concerns...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...


  • Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    Position: Tele Sales Executive (Inbound) Location: PJ City Development Language: Mandarin Role Type: Permanent (Bank industry) **Key Responsibilities**: - Answer incoming calls and respond to customer inquiries professionally. - Provide accurate information about products, services, and company policies. - Resolve customer complaints or issues in a...


  • Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    Position: Tele Sales Executive (Inbound) Location: PJ City Development Language: Mandarin Role Type: Permanent (Bank industry) **Key Responsibilities**: - Answer incoming calls and respond to customer inquiries professionally. - Provide accurate information about products, services, and company policies. - Resolve customer complaints or issues in a...