Inbound Customer Service

**Location**:PJ City, Jalan SS 51a/219, Seksyen 51a, 46100 Petaling Jaya **Responsibilities**: - Handling inbound calls from customers regarding Medical Takaful certificate repricing, providing accurate information, addressing concerns and ensuring a positive customer experience. - Answer incoming calls from customers regarding Medical Takaful certificate...

Job Description: We are hiring **Banking Customer Service Representatives** for our inbound call center. If you excel at providing top-notch customer support and are seeking a Monday-to-Friday role with fixed working hours, we’d love to have you on our team! **Responsibilities**: - Handle inbound calls from customers, addressing inquiries and resolving...

Job Description: We are seeking a **Banking Customer Service Representative (Mandarin Speaker)** to join our inbound call center team. This is a fantastic opportunity for individuals who excel in customer service and are fluent in Mandarin. Enjoy a work-life balance with a Monday-to-Friday schedule and fixed working hours. **Responsibilities**: - Handle...

**Job Title: Customer Service - Inbound** **Project: Banking Industry** **Intake: Immediate joiner** **LOCATION**: - **Level 3, Tower B, PJ City Development, 15A, Jalan 219, Seksyen 51A, 46100, Petaling Jaya, Selangor** **JOB SCOPE**: - Answering customer inquiries and providing information on product features, benefits, and pricing - Recording...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia**. - **SPM leavers **are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the **call service industry** will be an added advantage. - Good problem solving skills and ability to perform under a high paced working...

**Client: Japanese MNC financial provider** **Location: Bandar Utama (reachable by MRT)** **Remuneration: Basic + RM600 allowances** **KEY RESPONSIBILITIES** ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. ▪To perform telesales...

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...

Customer Service Executive **Job Type**: 1 Year (Renewable) Working Day's: 5 days’ work, 2 days off (9 hours working per day) Working Hours: Rotational Location: Crystal Plaza, Petaling Jaya (LRT Asia Jaya). Menara AA, Kuala Lumpur (MRT Tun Razak Exchange). Role Function: - Attend to inbound calls in a contact centre environment. - Able to provide a...

**Salary**: RM3000 (Basic) + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: 9 Working hours including 1 hour break **Benefits**: - KPI allowance - Night shift allowance - Nearby public transport - Training provided - Quarterly...