Junior Data Center Operator

5 days ago

Petaling Jaya, Malaysia amIT Global Solution Full time

Supervise Operations Supervisor, Tape Librarian, Operators, and Production Support Unit.
- Manage staff scheduling and operational responsibilities, providing 24x7 support.
- Ensure proper physical security and safety implementation in the Data Center according to compliance standards.
- Evaluate, recommend, and coordinate data center support requirements and services with user groups.
- Manage Tape backup processes, including tape backup, restoration, and inventory management.
- Manage documentation, testing, and implementation of IT Recovery Systems.
- Oversee daily production responsibilities, including system and networking component monitoring, batch job scheduling, report printing, problem resolution, enterprise data backup monitoring, data transmission, and reporting.
- Oversee daily operation of Data Centre facilities, including inventory management, space allocation, hardware changes, facility security, power management, environment control, and systems connectivity.
- Perform production support activities when required.
- Stay informed about developments in computing hardware, software, networking, disaster recovery, and data center management.
- Supervise repair, installation, and preventive maintenance of computer systems and data center facilities.
- Plan, develop, and implement strategies and project management for Data Center and IT DRP to meet organizational objectives, within budget and timelines.
- Maintain and audit monitoring processes in the Data Center.
- Measure and maintain operational metrics, providing KPI reports to management.
- Plan and execute business continuity and disaster recovery strategies, conducting IT DRP tests biannually.
- Conduct IT risk assessments for Data Center and IT DRP.
- Manage Data Center and IT DRP operations, including planning, evaluation, purchasing, budgeting, installation, and ensuring reliable operation of hardware and networking equipment.
- Ensure accuracy of Start of Day Alert (SODA) and timely distribution of data center operation reports.
- Oversee daily Service Desk operations.
- Involve, assist, or lead in IT project initiatives.
- Perform all other duties assigned by management.
- Support 24x7 operations.

**Primary Skills**:

- Previous experience in data center operations or a related field, demonstrating knowledge of data center best practices.
- Proficiency in using monitoring tools and systems for data center management and incident response.
- Ability to work effectively in a team environment and communicate clearly with stakeholders and technical personnel.
- Understanding of health, safety, and environmental regulations applicable to data center operations.
- Availability for occasional off-hours work to support 24/7 operations.
- Monthly operational reports summarizing uptime, incidents, maintenance activities, and performance metrics.

**Deliverables**:

- Updated documentation of data center procedures, configurations, and asset inventories.

**Job Type**: Contract
Contract length: 12 months

Pay: RM4,500.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person

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