Guest Service Officer

. Prepares for guest arrivals and departure at the Guest Service. - Perform check-in, check-out, and cashiering. - Set up apartments prior to guest arrivals ensuring that all guest requirements and instruments are fully met. - Assist the telephone operators in the daily operations when required. - Assist the service staff or part-time staff for breakfast...

1. Greeting tenants upon arrival and departure and making them feel welcomed and comfort. 2. Perform check-in and check-out process. 3. Check the registration cards of arriving guests and ensures all information have been filled on each card and key in the information into OPERA PMS system. 4. Prepare registration card for the arrival list for the next...

**Responsibilities**: - Providing exceptional service from the moment they arrive until they check out. This includes greeting guests, addressing their needs, and ensuring a pleasant stay. - Efficiently processing guest check-ins and check-outs, verifying guest information, and addressing any billing and inquiries are handled promptly and efficiently. -...

Meets and greets all VIP guests, assists with registration, and escorts to room when necessary. - Answers all general inquiries pertaining to the hotel. - Has an accurate knowledge of hotels and tourism in Malaysia and its region generally. - Verifies arrival and departure details and arranges luggage handling and transportation and other services requested...

Conduct daily briefings and ensure that all pertinent information is well received by team members - Manage and supervise all tasks of staff to ensure that highest quality service is delivered and department standards are met - Review, analyze and suggest improvement of work flow and standards at the Front Desk - Analyze rate variance report to ensure rooms...

1. Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control. 2. Be always visible and observant, greeting guests, and vendors in a courteous and attentive manner. 3. Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons,...

. Registration and issuance of entry passes to visitors/vendors who have dealings with the company. - Screen all incoming items, parcels, package etc to determined their validity and safety. Ensure that all out-going packages are only allowed when accompanied by authorised documents issued and approved by Heads of Department. - Enforce the Key Control...

This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Pay: RM2,100.00 - RM2,300.00 per month **Benefits**: - Meal provided - Opportunities for promotion - Professional development Work Location: In person

This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Pay: RM2,100.00 - RM2,300.00 per month **Benefits**: - Meal provided - Opportunities for promotion - Professional development Schedule: - Rotational...

**PURPOSE**: A residences Operations Manager looks after the daily operations of a residence. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the residences, and creating and maintaining work schedules. **PRINCIPLE ACCOUNTABILITIES**: 1. Fully responsible for all aspects of all operation...