Guest Service Associate

1 week ago


Tanjung Tokong, Malaysia Tanjung Point Residences Full time

1. Greeting tenants upon arrival and departure and making them feel welcomed and comfort.

2. Perform check-in and check-out process.

3. Check the registration cards of arriving guests and ensures all information have been filled on each card and key in the information into OPERA PMS system.

4. Prepare registration card for the arrival list for the next day.

5. Prepare in departure list for the next day.

6. Save daily / hour report from time to time.

7. Complete required paperwork.

8. Assist when needed / requested.

9. Answer inquires, handles complaints, and attend to the needs of the tenants.

10. Assist and administer with other duties as directed by the Head of Department.
Communicate concerns and follow-ups to next shift.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: From RM1,700.00 per month

**Benefits**:

- Health insurance
- Meal allowance
- Opportunities for promotion

Schedule:

- Rotational shift
- Weekend jobs

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Tanjung Tokong: Reliably commute or planning to relocate before starting work (required)



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