Global Mobility Service Delivery Specialist

**Role Summary**

**Responsibilities**

**For Global Mobility Preboarding of assignees/rotators, you will be responsible for**:

- Administering day-to-day Preboarding transactions including background screening, Pre-Hire Medical Check-up, Immigration, and relocation support.
- Running cost estimates and total rewards statements using Assignment Pro for new assignee/rotator transfers/hires.
- Ensuring all new hire compliance requirements, onboarding paperwork is complete and properly document evidence of compliance requirements met for future audits.
- Acting as a resource in responding to queries from new employee, hiring managers, and other stakeholders throughout the Preboarding process.
- Coordinating, communicate and follow-up with internal stakeholders and vendors to ensure smooth processes throughout Preboarding of the employee.
- Conducting assignment briefings with assignees/rotators
- Coordinate, communicate and follow-up with internal stakeholders -Talent Acquisition, HR Business Partners, Records Management, and Payroll departments to ensure smooth processes throughout preboarding of the assignee/rotator.
- Day-to-day management of end-to-end Global Mobility process and case management of mobility transfers to the region/s assigned to you.
- Tracking and registering status of cases, reporting issues/impediments and actions/solutions on a regular basis.
- Creating, update, maintain appropriate documentation, standard operating procedures, “benefits at a glance” and work instructions.
- Working with management to Identify potential problems, gather data, and analyze opportunities for process improvements.

**For Global Mobility International Assignment Life Cycle, you will be responsible for**:

- Running cost estimates and total rewards statements using Assignment Pro for promotions, compensation/location changes or family size updates.
- Ensure real time data entry into the company’s systems (Workday, SAP, Assignment Pro) to enable transparency for team members, HR, business and other stakeholders and support Data Integrity initiatives in Workday, SAP, APro and other HR systems as applicable.
- Provide operational support for delivery of Global Mobility programs and processes across multiple countries within the region/s.
- Be the primary Point of Contact for employee, HR, business, legal, internal, and external stakeholders and vendors on all things Global Mobility (tax, immigration, relocation, payroll, etc.) for the region/s under your remit.
- Support end or assignment administrative tasks, such as off-boarding or terminations.
- Be accountable for an exceptional employee/stakeholder experience.
- Present process gaps or growth areas and actively address them or proactively find solutions to improve existing processes.
- Work with management to gather data and analyze to identify opportunities for process improvements.
- Contribute to Global Mobility operations team calls, bringing forward complex cases as applicable for discussion/input, learning from others and proactively raising areas for improvement.
- Participate in Global Mobility related projects, including technology/systems enhancement or support, communication, reviews, and change management.

**Qualifications**
- **Bachelor's Degree** from an accredited university or college (or a high school diploma / GED) with at least **5 years of experience in HR/Global Mobility**:

- Experience working with **Assignment Pro**, **Workday**, other with systems (**SAP**) as well as **excel/power point**.
- **Good time management** with an ability to work on several tasks and projects concurrently setting own agendas and effectively prioritizing work.
- Customer focused with the ability to **provide remote GM support for different regions**.

**Other Requirements**:

- **Contract duration: 12 months**:

- Rotation/Work Schedule: Monday - Friday / 11AM - 8PM
- Location: Jalan Tun Razak, KL

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM5,000.00 - RM7,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Application Question(s):

- Are you acceptable on contract role?

**Experience**:

- HR: 5 years (required)
- Workday: 5 years (required)
- SAP: 5 years (required)
- Pre-Onboarding: 5 years (required)
- Global Mobility Service Delivery: 5 years (required)