Manager, Personal Financial Services

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Job Purpose Summary

Act as a Product Subject Matter Expert for assigned portfolio and assist Head of PFS Compliance Assurance and Advisory (“Head of CAA”) to drive compliance awareness, conduct independent product reviews and assessments; and collaborate with various Departments to promote ethical compliance practices.

Functional _(job responsibilities)_- Assist Head of CAA to review and update policies and procedures to comply with legal and regulatory requirements, as well as internal standards and guidelines.- Assist Head of CAA to manage Compliance Self-Assessment (CSA), Compliance Independent Review (CIR), BNM Review and Review on implementation of relevant new legislation & regulation.- Drive the culture of compliance and check the compliance controls for assigned portfolio.- Provide advisory for assigned portfolio in relation to product governance.- Assist Head of CAA to review all relevant new legislation and regulation on product compliance to ensure it is implemented in a timely manner, includes validate gap analysis performed by assigned portfolio and follow up until closure of gaps identified.- Key liaison with BUs for assigned portfolio to ensure all independent reviews on product compliance is implemented in a timely manner, include follow up until closure of gaps identified.- Perform review or validation of the quality of work including identification of gaps and potential areas for improvement based on the area assessed.- Drive the initiatives to revise existing internal processes and/or adopt new processes to comply with new regulatory requirements, where necessary.- Support Head of CAA to manage any regulatory information requests on product compliance, including BNM Review and meetings with audits.- Assist Head of CAA to ensure timely and accurate regulatory reporting, if any.- Support Head of CAA to ensure timely reporting and escalation of compliance issues or incidences to management and Group Compliance.- Assist Head of CAA to work with relevant stakeholders to derive cross functional compliance related policies and standards.- Build a close working relationship with respective Business Unit / Business Heads, Group Compliance, Group Risk, Group Support Services (including legal), Group Internal Audit, other business units and functions where relevant, in the implementation and enforcement of policies and guidelines.- Build a close working relationship with Group Compliance, as well as Hong Leong Islamic Bank to help ensure compliance with Shariah requirements where necessary.- Assist Head of CAA on compliance projects initiated by Group Compliance, where necessary.

Experience/Requirements
- Minimum of 1 - 2 years’ experience in a banking and financial institution with relevant exposure in Compliance
- Knowledge of legislative aspects / regulatory requirements of banking and financial institutions
- Demonstrate ability to effectively communication, both orally and in writing, through all levels of the organization.
- Leadership skills with the ability to see the big picture without losing attention to details.
- Possess analytical and critical thinking. Attentive to details and processes investigative nature.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._