IT Asset Manager, End User Services
3 hours ago
About the Role
The End User Services (EUS) organization is accountable for the delivery of predominately Microsoft 365 productivity, collaboration, and intelligence services to all Swift staff.
The successful delivery of some of these services includes the seamless and reliable integration of software and hardware, which includes:
- user device services (laptops, screens, smartphones, printers)
- office telecommunications, meeting room, video conferencing and narrow-casting services
The effective management of these software and hardware assets throughout their lifecycle is an essential cornerstone in the delivery of high quality and reliable End User Services. The asset lifecycle management (ALM) includes, but is not limited to, budget management, planning, procurement, receipt, registration, provisioning, support, maintenance, and eventual deregistration/ decommission / disposal.
Swift is looking for an experienced and transformational leader to establish and manage EUS Hardware & Software Asset Management Service (HSAMS), in close collaboration with productivity, collaboration, and intelligence Product Owners.
- What to expect?
- The scope of this role includes- Define, implement, and continuously improve the asset lifecycle management (ALM) of EUS hardware and software assets, including license and asset management in accordance with corporate processes and policies- Define, implement, and continuously improve EUS Hardware Management Services ensuring the reliable operation of all hardware components throughout their lifecycle (globally)-
- Evaluate and implement effective internal and external partnerships with vendors to deliver the services described.- Define, implement, and continuously improve Asset Management, Budget & Planning MIS to support the effective execution of budget and procurement planning in collaboration with productivity, collaboration, and intelligence Product Owners- Ensure Alignment to Swift’s corporate IT (Hardware and Software) Asset Management Processes & Policies
What will make you successful?- Deep experience and expertise in the management of hardware services and software license management- Proven track record in establishing and improving complex asset lifecycle processes (best practices, industry norms, emerging themes, risks, issues, compliance, legal, etc.- Strong stakeholder management, collaboration and influencing skills.- Comprehensive complex project management and process engineering skills and experience.- Strong written and verbal communications, with experience of working with senior technology executives- Strong technical knowledge to support the effective monitoring, management, and support of hardware services. Experience of integrating processes and operations into Service Now- Certifications Preferable: PMP, ITSM Foundations, ITSM ITIL v3.0 or v4.0 Certification
What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of_ _age, background, culture, colour, disability, gender, nationality, race, religion_, or veteran/military status._
-
IT Asset Manager
7 days ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeOur client is seeking an EUS ALM Manager (Asset and Lifecycle Manager) responsible for the effective monitoring, management of hardware and software and services assets throughout the lifecycle. This person will be responsible for designing, implementing, and operating an effective asset management strategy and leadership to the ALM team. This will include...
-
End User Computing
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia POWER IT SERVICES Full time 110,000 per yearMust Have: Microsoft Intune, Office 365, Active Directory (AD), OneDriveKey Responsibility:· Manage and support end-user computing environments including desktops, laptops, and mobile devices.· Administer and troubleshoot Microsoft Intune, Office 365, Active Directory, and OneDrive services.· Ensure smooth deployment, configuration, and security...
-
Manager, End User Computing
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Full time 150,000 - 250,000 per yearAbout the JobThe individual will provide leadership to the End User Computing capability of Great Eastern. The individual should own the end user experience vision and roadmap and drive for continuous improvements to overall end user computing experience, including enhancements to enterprise solutions like Intune, M365, VPN, etc. This role requires an...
-
End User Computing
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time 13,200 - 180,000 per yearAbout TCS:Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with...
-
End User Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time 60,000 - 120,000 per yearAbout the jobA purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys...
-
IT Asset Management
6 days ago
Kuala Lumpur, Malaysia IT Consulting Full timeDuties: - Responsible for maintaining the organization’s entire IT state. That covers Hardware Management and Software Management. - Ensure all hardware and software assets are accurately tracked and recorded in the asset management system and discovery tools. Regularly audit asset records to verify accuracy and completeness. - Responsible to review and...
-
IT Asset Management
2 weeks ago
Kuala Lumpur, Malaysia PAN ASIA SOFTWARE SOLUTIONS SDN BHD Full timeThe IT Asset Management Coordinator is responsible for managing the lifecycle of IT assets, ensuring smooth handovers, accurate record-keeping, support for end users, and liaising with internal and external stakeholders. This role ensures compliance with asset policies, supports hardware/software provisioning, manages insurance renewals, and prevents audit...
-
IT Asset Management
6 days ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeDuties: - Responsible for maintaining the organization’s entire IT state. That covers Hardware Management and Software Management. - Ensure all hardware and software assets are accurately tracked and recorded in the asset management system and discovery tools. Regularly audit asset records to verify accuracy and completeness. - Responsible to review and...
-
Back End Developer
7 days ago
Kuala Lumpur, Malaysia Power IT Services Full time_Job Description : _ Job Title: Backend Developer Location: Kuala Lumpur, Malaysia Job Description: Responsibilities: - Alignment and communicating between all team such as Back-end Development, Design and Product Development team to ensure the success of each development sprints. Perform planning for all front-end related projects - Design, implement and...
-
Assistant Manager, End User Experience
4 days ago
Kuala Lumpur, Malaysia AIA Full time_Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping...
