Admin Executive
7 days ago
**Position Summary**:
**Key Accountabilities**:
**Account Engagement**
- Conduct relationship management with assigned marketer’s agents in conjunction with marketer as additional point of contact and to provide support to agents.
- Maintains accounting controls by preparing and recommending policies and procedures.
- Reconciles financial discrepancies by collecting and analyzing account information.
**Direct Sales Engagement**
- Provide service by attending to walk in customers and direct customers or agent’s enquiries.
- Possess excellent product knowledge to enhance customers and agents support.
- Monitor and follow up on renewals under Direct channel.
**Credit Control**
- Liaise with marketers on CBC & Premium Warranty - to escalate to marketers for further actions if failed to collect after2nd attempts.
- Prepare SOA to agents and follow up with marketers on collection for assigned agents.
- Liaise with agents directly for the outstanding premium payment.
- Responsible for receipt issuance.
**Business Sales Support**
- To assist marketers in handling queries and problem solving on servicing queries to marketer’s agents.
- Assist to batch non-motor submission, conduct proposal review, underwriting analysis in accordance with Underwriting Guidelines.
- Responsible for auto renewal payment and policy issuance. Follow up with marketer on auto renewal cases which were assigned by Branch Administrator.
- To support Marketing Officers on agent’s enquiries when MO are not around.
- Submit completed claims documents to claims team.
**Admin Support**
- Responsible for filing of agency documents and reports.
- To ensure policy issuance for each case which was submitted.
- Conduct proposal review and check completeness.
**Job Type**: Contract
Contract length: 4 months
**Salary**: Up to RM2,000.00 per month
Schedule:
- Monday to Friday
Ability to Commute:
- Ipoh (required)
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