Used Car Sales Manager

2 weeks ago

Shah Alam, Malaysia Federal Auto Holdings Berhad Full time

**You will play an important role in**
- Plan, strategize and manage performance and activities for the department to achieve sales target, increase sales volume and profitability.
- Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.
- Forecasts goals and objectives for sales, gross and key expenses on a monthly and annual basis.
- Ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel.
- Motivates, guides and monitors the performance of all used-vehicle sales personnel.
- Understands, keeps abreast of and complies with federal, state and local regulations that affect used-vehicle sales.
- Develops, implements and monitors a follow-up system for used-vehicle purchasers.
- Plan and monitor the effectiveness and efficiency of vehicle inventory to ensure optimal turnaround time to minimize aging stock.
- Develop, monitor and enforce the SOP for the processes within the department
- Plans and controls the display of used vehicles.
- Establishes and controls wholesaling activities.
- Assists in the development of advertising campaigns and other promotions.
- Keeps abreast of auto auction activity and prices and attends auctions on a regular basis.
- Tracks results of auction purchases and compares gross profits of auction vehicles with those of trade-ins.
- Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units.
- Handles customer complaints immediately and according to dealership's guidelines.

**To be successful in this role, you will need to have**
- Minimum of 2 years of experience as an Automotive Sales Manager or 5 years of experience in automotive sales
- Understanding of fleet sales & used car sales concepts
- Experienced in car insurance renewal
- Ability to work in a team environment and lead a diverse sales team
- Attention to detail and problem-solving ability
- Strong customer service skills

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Automotive Sales: 5 years (required)
- Sales Manager: 2 years (required)

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