Relationship Manager

1 week ago


Shah Alam, Malaysia Smart Screen Asia Full time

**Key Responsibilities**:

- Build and maintain strong relationships with car dealers, sales agents, and customers to drive car hire purchase business.
- Source new customers and develop a pipeline for hire purchase loans through proactive networking and relationship management.
- Liaise with credit and risk teams to ensure timely processing and approval of loans.
- Explain loan terms, interest rates, and payment schedules to customers.
- Monitor loan disbursement and ensure proper documentation is in place.
- Provide after-sales service, including account maintenance and resolving customer queries.
- Work closely with internal departments (credit, operations, legal) to ensure smooth end-to-end processing.
- Achieve monthly sales targets and KPIs set by management.
- Keep abreast of market trends, competitors' products, and regulatory requirements.

**Requirements**:

- Diploma or Bachelor’s degree in Business, Finance, Banking, or a related field.
- Minimum 2-3 years of experience in auto financing, consumer loans, or financial services.
- Strong communication, interpersonal, and negotiation skills.
- Customer-oriented mindset with the ability to build lasting relationships.
- Familiarity with car dealership operations and auto loan processes.
- Proficient in Microsoft Office and loan management systems.
- Possess own transport and willing to travel (if required).

**Job Type**: Permanent

Pay: RM4,500.00 - RM5,500.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person



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