Customer Service Specialist

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**Job Scopes**: - Responding to customer complaints to achieve high customer satisfaction - Submit customer complaints using the internal system - Provide solutions to customers' complaints - Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships **Requirements**: - SPM and above -...

_**JOB DESCRIPTION WILL LET YOU KNOW DURING INTERVIEW **_ **Salary**: From RM2,500.00 per month Schedule: - Monday to Friday - On call Supplemental pay types: - Commission pay - Overtime pay **Education**: - Diploma/Advanced Diploma (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: - English (preferred) -...

Key Requirements: - At least 1 years working experience in freight, forwarding or customer services - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an added advantage. - Ability to multi-task and meet tight deadlines. - Able to work independently...

Responding to customer complaints to achieve high customer satisfaction Submit customer complaints using the internal system - Provide solutions to customers' complaints Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships -...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...

2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd. 3. Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates. 4. Create and maintain job/sample tracking and ensure results/reports are out on time. 5. Upload invoices...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

Key Requirements: - At least 2 years working experience in freight, forwarding or customer services - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an added advantage. - Ability to multi-task and meet tight deadlines. - Able to work independently...

We are seeking a customer service specialist to join our team at our retail outlet. As a customer service specialist, you will be responsible for providing excellent customer service and responding to customer inquiries.Responsibilities:Respond to customer inquiries and resolve issues in a timely mannerProvide product information and recommendations to...

**Sourcing Specialist** **Responsibilities** - Use unique sourcing channels to identify hard-to-find talent - Execute research techniques and determination to uncover hidden online information - Identify leads and engage people online and over the phone is vital - Collaborate with recruitment manager to identify each position’s requirements - Manage...

**Sourcing Specialist** **Responsibilities** - Use unique sourcing channels to identify hard-to-find talent - Execute research techniques and determination to uncover hidden online information - Identify leads and engage people online and over the phone is vital - Collaborate with recruitment manager to identify each position’s requirements - Manage...

Key Requirements: - At least 2 years working experience in freight, forwarding or customer services - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an added advantage. - Ability to multi-task and meet tight deadlines. - Able to work independently...

Job Description **INDUSTRY**: Shipping **LOCATION**: Kota Kemuning, Shah Alam **WORKING HOURS**: 9am to 6pm (Monday to Friday) **JOB RESPONSIBILITIES**: To prepare the shipping documents, purchase order, stock reports and etc. To ensure all sales order delivery on time to oversea customers. Support ad hoc and any other duties as required in the...

Job Description **INDUSTRY**: Shipping **LOCATION**: Kota Kemuning, Shah Alam **WORKING HOURS**: 9am to 6pm (Monday to Friday) **JOB RESPONSIBILITIES**: To prepare the shipping documents, purchase order, stock reports and etc. To ensure all sales order delivery on time to oversea customers. Support ad hoc and any other duties as required in the...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...