Presales Specialist

4 days ago

Subang Jaya, Malaysia Anbiz Sdn Bhd Full time

The Presales Specialist plays a crucial role in supporting the Presales Consultant by ensuring smooth and efficient presales operations. This role focuses on preparing demonstration environments, assisting with documentation, conducting research, and handling administrative tasks. The Presales Specialist helps maintain a high-quality, bug-free, and meaningful product experience for potential prospects, contributing to the overall success of the presales team.

**Responsibilities**:
**1. System Testing & Quality Assurance**

Conduct system testing to identify and report bugs while ensuring validated functionalities align with prospect requirements for seamless demonstrations and presentations.

**2. System Setup & Data Preparation**

Configure and set up systems with structured and meaningful data tailored to the prospect’s industry to ensure proper alignment with expected use cases.

**3. Mock Screen & UI Design**

Create mock screens and UI designs using tools like Adobe XD, Canva, or other relevant software to assist in designing user-friendly interfaces for demonstrations and presentations.

**4. Product & Solution Videos**

Develop customized product and solution videos using AI video makers when required while maintaining an updated presales video library with relevant content.

**5. Meeting Documentation & Coordination**

Record and prepare meeting minutes, ensuring accurate documentation of discussions and action points before distributing them to the Presales Consultant and relevant stakeholders.

**6. Tender Compilation & Submission Assistance**

Assist in compiling, organizing, and ensuring accurate completion of tender documents (RFP/RFI/RFQ) for timely submission.

**7. Presales Documentation & Updates**

Assist in creating, updating, and maintaining presales documents such as presentations, proposals, and technical write-ups in an organized repository for quick access.

**Job Requirements**:
1. Bachelor's degree in IT or any related field.

2. Basic understanding of CRM, contact center operations, or enterprise software solutions is a plus.

3. Familiarity with design tools such as Adobe XD or Canva.

4. Strong organizational skills with attention to detail in documentation and testing.

5. Proficient in English and Bahasa Malaysia with good written and verbal communication skills.

6. Ability to work collaboratively in a team-oriented environment.

7. Willingness to learn and adapt to new tools, technologies, and industry trends.

8. Strong time management skills to handle multiple tasks and meet deadlines.

**Job Type**: Permanent

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Application Deadline: 04/30/2025

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