Telesales Agent

1 week ago

Petaling Jaya, Malaysia Trinity Workforce Solution Sdn Bhd Full time

Title: TELESALES REPRESENTATIVE ( Mandarin Speaker)

Duration: 12 Months and extendable contract

Location: Petaling Jaya, Malaysia

Working Days : 5.5 days a week (Monday
- Sunday)

Working hours: Shift A : 9am-6pm

Shift B : 11am/ 12pm - 8pm/9pm

Rotation Shift

JOB DESCRIPTION: Telesales Representative responsible for making outbound calls to potential customers in Mandarin market to promote and sell products or services.
- Call to consult and convince customers to use the suitable product depends on customer liking and close the order according to the data the customer has demanded (available data).
- Manage / store customer information on the company system
- Take care and support close customers, provide preferential programs for customers to increase sales
- Completing the assigned KPIs as prescribed

Specialized knowledge and skills: Necessary skills:

- Voice clear, fluent, and have a good communication skills. And a good telesales person needs to know how to focus on needs and the customer's desire to be able to give accurate advice
- Strong command of the Bahasa Malaysia language + moderate in English and be able to effectively communicate with customers to understand their needs and provide solutions
- Skilled in building rapport with customers, overcoming objections, and closing sales
- Excellent communication and negotiation skills
- Selling skills, closing sales
- The ability to grasp customer psychology
- Ability to work independently in a team

Education and experience:

- Language Required:
Bahasa Malaysia & English (OR) Mandarin & Malay
- Min SPM graduated with at least 1 year of Tele-sales experience (making sales via call out)

Please contact 014-6400258 (Ms Elly)

**Job Type**: Contract
Contract length: 12 months

Pay: Up to RM3,500.00 per month

**Education**:

- STM/STPM (preferred)

**Experience**:

- TeleMarketing: 1 year (preferred)

**Language**:

- English (required)

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