Telesales Agent

2 days ago

Petaling Jaya, Malaysia Sourceo Full time

**Inbound Call Management**:

- Handle Sales, Salvage & Termination hotline inquiries, promoting our products and services, providing prompt and professional responses to customer questions in closing sales, perform steps in salvaging customers, and building strong customer relationships over the phone.
- **Outbound Sales Activities**:

- Conduct outbound sales calls to potential and existing customers to promote telecommunication products and services (e.g., internet, mobile plans, or bundled packages).

**Requirements**:

- Proven experience in telesales, customer service, or a related role (telecommunication industry experience is a plus).
- Strong verbal communication and active listening skills.
- Ability to handle high call volumes while maintaining quality and professionalism.
- Goal-oriented mindset with the ability to handle objections and close deals effectively.
- Excellent problem-solving skills and a customer-first mindset.
- Highly motivated and sales-driven individual who is also an excellent team player.

Pay: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus

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