Telesales Agent

1 day ago

Petaling Jaya, Malaysia Ekiwi Global Sdn Bhd Full time

**A Telesales is responsible for making outbound calls to potential customers in Malay & English markets to promote and sell products or services. What will you do as a Telesales agent at Ekiwi?**
- Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (available data).
- Manage / store customer information on the company system
- Take care and support close customers, provide preferential programs for customers to increase sales
- Completing the assigned KPIs as prescribed

**Necessary skills**:

- Voice clear, fluent, good communication. And a good Telesales person needs to know how to focus on needs and the customer's desire to be able to give accurate advice
- Strong command of the Bahasa Malaysia language + moderate in English and be able to effectively communicate with customers to understand their needs and provide solutions
- Skilled in building rapport with customers, overcoming objections, and closing sales
- Excellent communication and negotiation skills
- Selling skills, closing sales
- The ability to grasp customer psychology
- Ability to work independently in a team Attitude and qualities:

- Honesty, enthusiasm for work
- Passion for making money;
- Love consulting and sales work

**Education and experience**:

- Language Required: Bahasa Malaysia & English
- Min SPM graduated with at least 1 years and above of Tele-sales experience (making sales via call out). (Compulsory to have Telesales Background)

**Working Hours**:

- Mon - Sun : 8am-5pm
- Off day based on schedule,
- Public holiday id schedule to work will get either Double pay or Replacement Leave

Pay: RM2,000.00 - RM2,800.00 per month

**Experience**:

- TeleMarketing: 1 year (preferred)

Work Location: In person

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