Outlet Manager/person In-charge

2 weeks ago

Seremban, Malaysia STREET CHURROS Full time

**Requirements**
- Malaysian or Permanent Resident (PR).
- Possess min SPM, Diploma, Degree in any field.
- Have at least 2-3 years of working experience managing **QSR**, **Counter Service** or **cafe**.
- Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
- Required language(s): Bahasa Malaysia and English.

**Responsibilities**
- Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
- Provide excellent food quality and service to maximize outlet profitability.
- Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
- Monitor staff’s attendance, leave, attitude and performance.
- Involve in interviewing, hiring, training, scheduling and managing staff.
- Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
- Identify customers’ needs and respond proactively to all of their concerns.
- Purchase goods and continuously make necessary improvements.
- Comply with all health and safety regulations.
- Report to management regarding sales results and productivity.
- Lead the team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPI’s, schedules, policies and procedures
- Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.

**Benefits**
- EPF, SOCSO, EIS
- Medical Card & Hospitalisation Insurance
- Transport Allowance
- Phone Allowance
- 1% Ebitda Incentive
- Career growth opportunity

**Job Types**: Full-time, Permanent

Pay: RM2,600.00 - RM3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- Do you have knowledge on COGS and PNL?
- How many years do you have experience in charge for outlet/restaurant?
- Do you own transportation?
- Do you have any existing medical conditions that may affect your ability to perform the job?
- Where is your current location?
- What is your expected salary?
- If you’re hired, are you able to start immediately?

Work Location: In person

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