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Restaurant Outlet Manager

2 weeks ago

George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

**Experience: 3-5 years of handling the outlet**

**Responsibilities**:

- Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
- Maintains records of staff periodic manner and operating costs.
- Provides feedback and coaching to the Team regularly.
- Understands building capability through cross training
- Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
- Handle guest complaints in restaurants.
- Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
- Check the quality of deliveries of fresh food and baked goods.
- Arrange for maintenance and repair of equipment and other services.
- Is capable of handling irate customers with a friendly/calm attitude.
- Ensures product quality and great service.
- Shows enthusiasm about guest within the restaurant.
- Is flexible in dealing with changes/problems (e.g., being short staffed).

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Application Question(s):

- Current Salary
- Expected Salary
- Notice Period
- Reason leaving last current employment

**Experience**:

- Outlet manager: 3 years (preferred)