Restaurant Manager

2 days ago


George Town, Malaysia TONG Restaurant Armenian Street Full time

At Tong, we strive to provide excellent dining experiences. We are seeking an experienced restaurant manager who can assist in overseeing day-to-day operations, hire and train qualified staff members, and maintain high food standards. The manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our team

**Objectives of this role**
- Overseeing restaurant operations and ensure a smooth flow
- Maintain a positive restaurant culture
- Create work schedules that align with the restaurant’s needs
- Ensure proper compliance with restaurant hygiene regulations
- Train new employees to help them meet the restaurant’s expectations
- Interact with diners and build positive rapport with different types of people

**Responsibilities**
- Provide efficient, friendly and professional service and communication to all guests and team members.
- Take accountability and effectively manage the restaurant in conjunction with the General Manager.
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
- Supervise floor team member, providing necessary feedback
- Communicate with diners and mitigate potential conflicts
- Organize and take stock of restaurant supplies

**Skills and Qualifications**
- Having a minimum of 5 years supervisory or assistant manager experience in a similar Hospitality environment or role with assistant manager qualifications desirable.
- Have outstanding customer services skills who can adapt their approach to make our clients feel welcome
- Have a passion for hospitality and are looking to develop your career within the f&b industry
- Lead by the example, working alongside with the team by prioritizing their development and training

Pay: RM5,000.00 - RM6,000.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Hospitality: 5 years (preferred)

**Language**:

- Do you speak Mandarin? (preferred)

Work Location: In person

Expected Start Date: 06/01/2025



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