Customer Service Operator

**Responsibilities**: - RM500 - to - RM5000Benefits

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

Good communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

**Responsibilities** - To handle inquiries from customers, provide appropriate feedback and alternatives within the time limit. - Follow up to ensure resolution, keep records of customer interactions. - Communicate, build and develop good customer relationships. - Maintain and update customer databases and filing system. - Daily Input of data into database...

Job Responsibilities: '¢ To be an ambassador of Company values and culture for employees. To ensure team members understand Company mission/vision and share its values. '¢ Lead, Manage and review the whole Customer Service & Operations Team overall performance '¢ Accomplish operations and organization mission by completing related results as per KPI set...

Job OverviewThe incumbent will oversee the customer service operations team and manage the end-to-end customer order fulfilment process to deliver a high level of customer satisfaction.Key ResponsibilitiesLead and mentor the customer service operations team on their day-to-day functions and foster a positive and collaborative team environment that encourages...

**: - Lead the overall Operations team i.e. Inhouse and BPO (business process outsourcing) - Lead Customer Service team in delivering high quality customer service experience through effective management of day to day operations - Motivate team members including Team Leads and Customer Service Agents, ensuring that tasks are performed in line with and...

The incumbent will oversee the Oleochemicals customer service operations team and manage the end-to-end customer order fulfilment process to deliver high level of customer satisfaction.Job ResponsibilitiesLead and mentor the customer service operations team on their day-to-day functions and foster a positive and collaborative team environment that encourages...

Alba Dental is a brand-new, state-of-the-art cosmetic dental clinic. With ambitious growth plans, our vision is to become the largest cosmetic dental clinic in Malaysia.As we expand, we are looking for a dynamic, driven, and customer-focused leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.The...

We are seeking a talented Customer Service and Sales Representative to join our team at AEON Credit Service (M) Berhad. In this role, you will be responsible for providing exceptional customer service and sales support.About the RoleTo deliver outstanding customer service, resolving queries and issues promptly and professionally.To promote and sell loan and...

About the RoleWe are seeking a highly motivated and experienced Customer Service Operations Manager to join our team. As a key member of our leadership team, you will be responsible for leading our Customer Service Operation team in achieving exceptional customer service standards.The primary responsibilities of this role include:Championing Service...

At Markem-Imaje, a trusted world manufacturer of product identification and traceability solutions, we are seeking a skilled Customer Service Operations Manager to join our team.About the RoleThis is an exciting opportunity to lead and manage customer care operations, ensuring the highest level of customer satisfaction. The successful candidate will work...

**Requirements**: - Immediate start required - Must be independent, self motivated, show initiative and has a strong sense of responsibility - Open to flexible shift patterns, with the potential to be working in the morning, afternoon, or evening - ** Able to communicate and understand handwritten Mandarin more advantage.**: - Ability to multitask and have...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide...