Sales Executive

2 weeks ago

Ipoh, Malaysia GOLDEN PALM WOOD (M) SDN BHD Full time

Bachelor’s degree in Business, International Trade, Marketing, or a related field.
- Minimum 3 years of experience in an export sales or trade promotion role, preferably within the manufacturing.
- Fluency in Chinese (both spoken and written) is a must. Ability to communicate effectively in English is also required.
- Strong understanding of export regulations, customs procedures and international trade practices
- Excellent communication and negotiation skills to build relationships with international and local customers
- Ability to work independently and as part of a team to achieve sales targets
- Handle and process sales orders from international clients, ensuring all information is accurate and complete.
- Coordinate with the production and logistics teams to ensure timely fulfillment of orders.
- Maintain records of all sales transactions and customer communications
- Monitor outstanding payments and follow up with clients to ensure timely collection.
- Send payment reminders, issue payment instructions, and resolve any billing or payment discrepancies.
- Work with the finance department to ensure that all payments are processed correctly.
- Arrange shipments for international orders, including selecting shipping methods, preparing export documents, and coordinating with freight forwarders.
- Ensure that all export-related documentation is completed accurately and in compliance with trade regulations.
- Ensure that shipments are delivered on time and in accordance with customer specifications.
- Track and manage orders to ensure timely delivery and update clients on shipment status.
- Issue accurate invoices for orders based on agreed terms and pricing.
- Prepare and issue delivery orders to ensure the proper release and shipment of goods.
- Ensure customer satisfaction through proactive communication and follow-ups.
- Prepare sales reports, monitor sales performance, and analyze market trends to optimize sales strategies.

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 2 years (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)

**Location**:

- Ipoh (required)

Willingness to travel:

- 75% (preferred)

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