Customer Service

1 week ago

Puncak Alam, Malaysia RedRadar International Sdn Bhd Full time

**About Us**

**Job Description & Job Details**

**Salary**: RM2,500 - RM2,800
Working Days: Monday - Friday
Working Hours: 8:00 AM - 6:00 PM
Location: 21, Jalan Eco Perindustrian 1/3B, Eco Business Park V, 42300 Puncak Alam, Selangor

1) Coordinate and execute product sampling and brand activation events (e.g., schools, kindergartens, community locations)
2) Actively engage with the public — especially parents and children — while representing the brand with professionalism and enthusiasm
3) Collect customer feedback and testimonials in written, photo, or video formats
4) Support public relations activities by building relationships with schools, event organizers, and distributing press kits
5) Ensure proper event setup according to brand guidelines (including booths, uniforms, materials)
6) Assist in developing creative, cost-effective giveaways and event materials
7) Track inventory and manage stock levels for sampling and promotional items
8) Submit weekly activity reports that include event results, photos, and customer feedback

**Requirements / Preferred Qualifications**
1) Diploma or higher in Marketing, Communications, Business, or related field
2) Minimum 1-2 years of experience in client-facing or event-based roles
3) Strong interpersonal and communication skills, especially with children and parents
4) Energetic, outgoing, and able to represent the brand with confidence
5) Willing to travel locally for events and activations
6) Must be able to work independently and in a team environment

**Why Work With Us**
This role goes beyond marketing — it’s about creating memorable experiences for families and leaving a positive brand impact.

Here’s what this opportunity offers:

- A fun and engaging work environment where no two days are the same
- Opportunities to lead exciting brand activation campaigns
- A chance to build meaningful relationships with communities and customers
- A role where creativity, energy, and initiative are valued and rewarded

If you're a people-person with a flair for events and branding, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Work Location: In person

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