Dispute & Customer Service - Cross Border Warehouse

Department Operations - LevelExperienced (Individual Contributor) - LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

DepartmentBusiness Development and Partnerships LevelEntry Level LocationMalaysia - Kuala Lumpur The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business...

**Job Summary** - The Cross Border Proposition Manager is a leadership role responsible for driving the growth of International Banking and cross border Small Medium Enterprise Business and affluent segments. The role holder is instrumental in developing and executing strategies to strengthen the Bank's presence and market share within the China corridor in...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Our Card Dispute and Chargeback team is one of the frontiers of the exciting Wise world, helping our customers recover the cost of their problematic transactions, making sure we stay compliant with the card scheme and the relevant regulations, and pushing our partners to excel with us. Our aim is to constantly improve our disputes and chargeback operations,...

We're looking for a Card Disputes Team Lead to join our team in the **Kuala Lumpur **office. This role is a unique opportunity to have an impact on Wise's mission, grow as a leader, help save millions more people money and work in a disruptive, fast-growing and fun environment. **Your mission**: Wise has already pioneered new ways for people to transfer...

**We are hiring** Disputes analysts play a critical role and must be highly detail oriented. Analysts must ensure that disputes representments and documentation sent to payment processors on behalf of our clients are complete and without error. Analysts are expected to work efficiently to meet goals, cross train in other areas of the business, and provide...

**Job Brief**: This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving...

About The TeamThe Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across multiple markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and...

**Job Description**: - Collaborate with local Relationship Managers and regional teams in executing initiatives under the direction of the project lead - Negotiate, curate & submit SKUs (Stock Keeping Units) for various campaigns, and promotions as required - Ensure smooth and timely execution of campaigns - Manage and form relationships with a pool of...