Cross Border Propositions Manager

**Job Summary**
- The Cross Border Proposition Manager is a leadership role responsible for driving the growth of International Banking and cross border Small Medium Enterprise Business and affluent segments. The role holder is instrumental in developing and executing strategies to strengthen the Bank's presence and market share within the China corridor in line with current FDI opportunities arising from the region.

**About Wealth and Retail Banking**
- Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalized advice. We also support small business clients with their business banking needs.
- Responsible for expanding the Bank's reach in foreign markets through the introduction of traditional and innovative customer-focused and industry-focused products and solutions backed by seamless customer service, with the ultimate objective of creating long-term relationships with International Banking customers.
- Responsible for managing the development and subsequent implementation of Cross-Border and International Banking leading practices across all activities/ operations comprising International Banking to promote efficiency in work processes, ultimately resulting in increased customer satisfaction.
- Oversee the roll-out of International Banking and Cross-border products and services that leverage the bank’s network across multiple markets by the respective International Banking functions to ensure achievement of pre-set targets/ objectives, including but not limited to business growth and expansion plans.
- Responsible for driving the growth of International Banking and cross-border SME businesses, delivering exceptional financial solutions to clients.
- Conduct market research to identify trends, competitor offerings, and client needs in various international markets
- Lead and support the development of long and short-term strategic initiatives to plan, inform and provide recommendations to optimize performance in terms of revenue, client quality, etc.
- Actively engage with prospective cross-border and International Bank clients to understand their banking needs and present tailored banking solutions
- Develop partnerships with foreign institutions and external cross-border channels / platforms to expand the bank’s potential cross-border client base

**Qualifications**
- Honours degree (CGPA 3.0 or better) and / or relevant professional qualifications.
- Possess all relevant investment & insurance certifications and licensing.
- More than 3 years’ experience in banking with demonstrable knowledge of banking practices and financial products.
- Favourable track record in managing sales and / or operations or demonstrated ability to achieve strong sales performance.
- Ability to coach, inspire and mobilise Branch team members of various levels to deliver exceptional performance.
- Demonstrated ability to establish a service culture.
- Interpersonal and complaint handling skills
- Bank's product knowledge
- Understanding of policies and procedures
- Leadership in strategy
- Project leadership and management
- Strategy articulation and execution
- Relationship building & influencing
- Team leadership
- Leadership in strategy
- Project leadership and management

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
- Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and