Voc (Voice of Customer) Specialist

DescriptionMaintain the updates of Upstream Adoption Dashboard, Voice of Customer (VoC), Adoption Maturity Evaluation (AME), and Value Creation Plan (VCP) AppEnhance the functionalities of the Dashboard, VoC, AME and VCP App where possibleAssist with change management-related activities, including but not limited to poster development, video montage...

Great that you're thinking about a career with BSI! Purpose of the role BSI is driving a transformation of its ASEAN Service Delivery Hub to enhance standardization, efficiency and customer service quality. To support this initiative, we are hiring a Productivity Specialist to coordinate standardization efforts, implement digital tools and drive change...

About StaffAny StaffAny’s mission is to shape and empower the future of work. As the Customer Support Executive, you will help our clients achieve product value and customer satisfaction by being the first point of contact and ensuring that queries are resolved promptly, across our different support channels About the role This role is uniquely different...

Executive, Customer Experience (CX) Management Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details What you will be accountable for? Managing Client Relationships - Growing client relationships - Understanding clients' business - Client account planning...

About the roleAs the Customer Experience & Quality Assurance Lead at J&T EXPRESS (MALAYSIA) SDN. BHD., you will be fully responsible for driving user experience enhancement projects across our Malaysia operations. You will play a key role in ensuring service quality and optimizing the end-to-end customer journey—from counter transactions at retail outlets...

Skype for Business/ Teams Voice Customer EngineerSalary budget: Approximate SGD8000 to SGD9000Work location: Remote (WFH) – MalaysiaCompany background: MNC IT Services & IT ConsultingEmployment type: Full time PermanentRole SummaryWe are seeking a highly skilled and experienced Microsoft Customer Engineer specializing in Microsoft Teams. The ideal...

Position: Voice Support Customer Service - Korean Speaker Location: Kuala Lumpur, Malaysia Working hours: Monday - Friday, 8AM - 5PM **Salary**: RM 8,500 - RM 9,000 (total package) **Job Description**: Inbound service and sales calls, digital chat and social media enquiries regarding but not limited to: - Ticket bookings; - Ticket changes; - Disrupt...

Position: Customer Service(Mandarin) - Employment Type: Permanent **Vacancies**: **Customer Service Support - Voice (Telco) - 25 August, KL Sentral** - Shifts: in between 8 am to 11 pm (8 hours per day and 5 days a week) - Salary: 4,000 - 4,500 + 300 KPI Allowance - Fluent in both Mandarin and English (spoken and written) **Chat Support - Non Voice (Social...