Current jobs related to Customer Success Specialist - Bayan Lepas - Career International Fos Sdn. Bhd

  • Customer Success Specialist

    3 weeks ago

    Bayan Lepas, Penang, Malaysia TP Full time

    Customer Success Specialist - English SpeakingThis is a full-time on-site role for a Customer Success Specialist (English Speaking) based in Bayan Lepas, Penang, Malaysia. The Customer Success Specialist will be responsible for ensuring customer satisfaction through providing excellent customer support and communication. The role will require the use of...

  • Customer Success Specialist

    3 weeks ago

    Bayan Lepas, Penang, Malaysia 呐 Full time

    Visa and Relocation package is not available for this position.Company DescriptionTeleperformance is a global digital business services company that delivers the most advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to be a...

  • Customer Success Specialist

    6 days ago

    Bayan Lepas, Malaysia growthfn Full time

    The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

  • Customer Success Specialist

    1 week ago

    Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time

    **Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

  • Customer Success Specialist

    3 weeks ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    4 weeks ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    1 day ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    2 days ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    6 days ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    6 hours ago

    Bayan Lepas, Malaysia Teleperformance Malaysia Full time

    **仕事内容**: みんながよく知っている大手のSNSのサービスにおけるカスタマーサポート業務 【カスタマーサクセススペシャリスト】 某大手SNSでの掲載や広告関連など、SNSのプラットフォームを利用されている お客様からの問い合わせ対応が中心です。 電話、メー�...

  • Multilingual Customer Success Specialist

    2 weeks ago

    Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Our CultureWe are Agensi Pekerjaan JobScoper Sdn. Bhd., a dynamic and forward-thinking organization committed to delivering exceptional customer experiences. Our culture is built on a foundation of teamwork, innovation, and continuous improvement. We encourage our employees to take ownership of their work, share ideas, and collaborate to achieve common...

  • Customer Success Specialist

    4 weeks ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    2 weeks ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

  • Customer Success Specialist

    1 day ago

    Bayan Lepas, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    **Who we’re representing**: **Summary**: - The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. Responsibility: The CSS represents the client and is the face of the brand to the outside world. 2. Quality and a Passion for Excellence: We always want to...

  • Korean Customer Success Specialist

    6 hours ago

    Bayan Lepas, Malaysia Teleperformance Malaysia Full time

    Job Details - Company: Teleperformance Malaysia - TP Code: HY-MET-CSS-KR-001 - Job Title: Customer Success Specialist - Korean + English - Location: Beyan Lepas, Penang - Shift : 5 working days (rotational shift) Job Highlights - Working Abroad in a Multi-Cultural and International Company - Expat benefits: Relocation support and Monthly allowances - Young,...

  • Customer Success Manager

    3 weeks ago

    Bayan Lepas, Penang, Malaysia Clarivate Analytic Full time

    The Customer Success Manager serves a critical role to retain Clarivate's current business, identify and mitigate risk and support the growth of key customers. Working proactively with Customers, a CSM will help drive value derived from the Clarivate Academic and Government solutions by supporting their desired business outcomes. They add value and build...

  • Customer Success Manager

    5 days ago

    Bayan Lepas, Penang, Malaysia Clarivate para Academia y Gobierno - LATAM Full time

    The Customer Success Manager serves a critical role to retain Clarivate's current business, identify and mitigate risk and support the growth of key customers. Working proactively with Customers, a CSM will help drive value derived from the Clarivate Academic and Government solutions by supporting their desired business outcomes. They add value and build...

  • Customer Success Liaison

    2 weeks ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job OverviewThe Customer Success Liaison will serve as the primary point of contact for customers, providing timely and effective support through various communication channels. This role is crucial in representing the company's brand and values to customers.Key responsibilities include responding to customer inquiries, managing concerns, and providing...

  • Customer Success Executive

    2 days ago

    Bayan Lepas, Malaysia Niagawan Plus Sdn Bhd Full time

    Are you a people person with a passion for technology and a knack for numbers? Our innovative SaaS accounting software company is looking for an energetic and driven Customer Success Executive to join our dynamic team. We’re dedicated to helping small and medium-sized enterprises (SMEs) streamline their accounting processes, and we need your expertise to...

  • Customer Success Specialist

    2 weeks ago

    Bayan Lepas, Malaysia amIT Global solutions sdn bhd Full time

    Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

Customer Success Specialist

2 weeks ago

Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full time

Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope
- Compose thoughtful, personalized responses for a variety of customer request
- Triage incoming requests and spot trends in customer issues to flag for the rest of the team
- Identify, reproduce and document bugs for the engineering teams
- Make active contributions to help achieve team goals and successes
- Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration and aiding in documentation.

Main Job Requirements:

- Monday to Sunday
- Willing to work according to US time zone (Depending business needs)
- Preferably someone who have experience in Fintech, Banking and Finance
- Degree or Diploma in Banking or Finance preferred
- At least 1 year experience in Customer service

**Salary**: RM3,300.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Night shift

Ability to commute/relocate:

- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- banking: 1 year (preferred)