Service / Project Coordinator
2 weeks ago
Acts as liaison between clients and company.
- Answers client and customer questions.
- Addresses and resolves any issues and complaints.
- Reports problems and unresolved issues to HOD.
- Writes up reports of client and customer activity or complaints.
- Presents reports to HOD.
- Devises ways to improve customer service and client relationships.
- Schedules meetings with prospective and existing clients.
- Promotes company products and services.
Required Knowledge, Skills and Abilities
- Demonstrates excellent interpersonal skills.
- Possesses detailed knowledge of company goals, products, and services.
- Exhibits strong organizational skills.
- Exhibits ability to think creatively and analytically.
- Demonstrates strong leadership skills.
- Is capable of remaining patient and calm when dealing with frustrated customers or clients.
- Works well with a team.
- Demonstrates ability to use Microsoft Office Suite.
- Is willing and able to travel for client meetings.
- Is capable of conducting independent research.
- Maintains professional but friendly and outgoing demeanour.
- Demonstrates strong problem-solving skills.
- Possesses strong persuasive skills.
- Is able to multi-task effectively.
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Puchong: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- How long is your notice period?
**Experience**:
- Service Coordinator / Admin: 1 year (preferred)
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