Freight Forwarding Customer Service Executive
4 days ago
Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
- Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders.
- Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
- Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
- Liaison with customers, agents, operations and service providers on all operational related matters.
- Arrangement and handling of special requirements /ADHOC shipment.
- Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
- Submission of closed job task for invoicing purpose in a timely manner.
- Prepare customer shipments delivery plan.
- Communicate and reporting of customer’s shipment status.
- Prepare and provide monthly KPI report and customer’s requested monthly report.
- Monitor shipment and any other related records has been maintained and updated accordingly.
Pay: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- How much is your salary expectations?
- How long is your notice period?
**Experience**:
- Air Freight Forwarding: 2 years (preferred)
-
Freight Forwarding Sales Executive
2 days ago
Puchong New Village, Malaysia Worldgate Express Services Sdn Bhd Full time 80,000 - 120,000 per yearThe role Worldgate Express Services Sdn Bhd is seeking a Freight Forwarding Sales Executive to join our dynamic team in Puchong, Selangor. As a Freight Forwarding Sales Executive, you will play a crucial role in driving the growth and success of our freight and cargo forwarding business. This is a full-time position with opportunities for career development...
-
Freight Forwarding Sales
4 days ago
Puchong, Malaysia Barsan Global Logistics Full timeAs a Freight forwarding Sales Person, you would be responsible for bringing sales for Air Freight, Sea Freight, Road Transportation, Warehousing, and Local Distribution. **_ Job description:_** - Sales performance against target assigned - Develop new clients and retain the existing clients - To respond to incoming queries and ensure quick service to...
-
Customer Service
2 days ago
Puchong, Malaysia Istore Isend Full time**Responsibilities** - Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively...
-
Shipping Executive
1 week ago
Puchong, Malaysia XENKA TRADING (M) SDN BHD Full time**Company Description** Xenka Trading (M) Sdn Bhd is based in Selangor, Malaysia, specifically located at 7, Jalan PP 11/3, Alam Perdana, Cyberjaya. We started in the Japanese food industry as a wholesaler in July 2009. Our headquarter is situated in Selangor, Malaysia. With the dedication in strengthening and consolidating our position in the market, we...
-
Sales Executive
2 days ago
Puchong New Village, Malaysia Talent Houz Full time 40,000 - 80,000 per yearPosition Title: Sales ExecutiveIndustry: Freight Forwarding, Logistics & Shipping ServicesLocation: Puchong, SelangorAbout the Job:Our client is a prominent logistics provider offering end-to-end services including domestic and international shipping, freight forwarding, and customs clearance solutions. As the company expands its client base in Malaysia and...
-
Sales Executive
2 days ago
Puchong New Village, Malaysia Worldgate Express Services Sdn Bhd Full time 2,800 - 5,500 per yearLocation: PuchongIndustry: Freight ForwardingSalary Range: RM2,800 – RM5,500 (excluding commission)Job SummaryWe are looking for a Sales Executive to join our team. Fresh graduates are welcome, and candidates with freight forwarding sales experience will be given added advantage. This role involves identifying new customers, promoting our logistics...
-
Customer Service
29 minutes ago
Bandar Puteri Puchong, Selangor, Malaysia BHL GLOBAL SDN BHD Full timeJob Highlights• Strong and Growing Company• Excellent career growth and development opportunities• Competitive Salary & Attractive Bonus• Medical Insurance CoverageJob DescriptionProvide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter.Update daily container movement planning.Plan...
-
Bandar Puteri Puchong, Selangor, Malaysia DAQ Logistics Sdn Bhd Full time $80,000 - $120,000 per yearAir & Sea Freight OperationsHandle full set of import & export documentation (AWB, B/L, invoices, permits).Arrange bookings with airlines, shipping lines, co-loaders, NVOCC.Monitor and coordinate door-to-door, LCL/FCL, and cross-border shipments.Track shipment status and provide timely updates to customers.Resolve operational issues including delays,...
-
Customer Service
2 days ago
Bandar Puteri Puchong, Selangor, Malaysia BHL GLOBAL SDN BHD Full time 40,000 - 60,000 per yearAbout the role We are seeking a driven and customer-focused Customer Service professional to join our team at BHL GLOBAL SDN BHD' in Bandar Puteri Puchong, Selangor. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients.Job Highlights• Strong and Growing Company• Excellent career...
-
Manager, Transportation Planning
1 week ago
Puchong, Malaysia Mercedes-Benz Malaysia Sdn. Bhd. Full timeAufgabenYou will be managing the full life circle of our road transportation network in the APAC region: - Transportation Planning Management: Transportation planning Management & contract phase: from concept / specifications book - contract making to supplier awarding - Supplier Mgmt. (before go-live and after go-live of a supplier): Management of the...