Tcoe (Testing Centre of Excellence) Lead - Malaysians

**Experience**: 15+ years

**Must have PM experience**

**Local Malaysians only**

**Objective**

Test Centre of Excellence (TCoE) Lead will work closely with the respective stakeholders across the GTO organisation to drive testing transformation which is aligned to GTO’s transformation strategy.

**Responsibilities**:

- Work with TCOE engineering and Governance team to review the NFT process and guidelines aligned to SDM process time to time
- Manage and oversee the day-to-day delivery of performance test services by Bank appointed vendors in the conduct of testing
- Works with the testing service providers and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
- Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
- Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
- Drive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
- Participate and contribute in forums, as required, to drive testing transformation and innovation.
- Foster a highly collaborative and highly engaged work environment works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
- Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
- Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.
- Drives costs out of the system by leveraging automation, process efficiency and tools optimization techniques.
- Emphasize the creation, active management, and reporting of departmental performance metrics.
- Supports strategy to best leverage people resources
- Develop and maintain the communication plan and roadmap for the TCoE and quality engineering capability maturity.

**Job Requirements**
- Bachelor’s Degree or Master’s degree in computer engineering or related field.
- Proven working experience in test delivery or equivalent role with at least 15 to 20 years relevant experience in large and complex organisations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in perform testing.
- Manage Overall Performance testing end to end across UOB domain such as Digital, Enterprise, Core Banking & Wealth, Cards etc.
- Work with TCOE engineering and Governance team to review the testing process and guidelines aligned to SDM process time to time
- Expertise in working in complex environment with integration multiple downstream and MQ's including mainframe, core banking and as400 systems
- Comfortability with performance data and reporting - (what to pull, what data to monitor and how to report on it)
- Document software defects, using JIRA and report defects to software developers
- Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, and teamwork
- Experience working in an Agile environment
- Knowledge of technologies used in building scalable, distributed systems in service virtualization
- Proficient with cloud-like environments and respective performance trade-offs.
- Expertise within forecasting, requirement gathering, delivery execution, timeline creation, etc.
- Comfortable working with individuals/teams on a global scale
- Experience in performance testing using multiple protocols (must)| HTTP/HTTPS, RTE, web services (REST, SOAP, JSON)
- Analyze scalability, throughput and load testing metrics against test servers.
- Measure, report, and recommend performance Response Time Guidelines/SLAs.
- Experience building Performance Benchmarks and workloads, performance analysis.
- Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
- Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
- Excellent knowledge of modern DevOps practices related to software build, test and deploy processes.
- Experience managing headcount, including recruiting and retention
- Proven leadership in people management, mentoring and helping career growth of engineers, creating leads across teams and empowering team with constantly raising the bar
- Strong attention to details, excellent analytical and problem solving skills.
- Experience in managing multiple external testing service providers.
- Experience in managing multi-cultural, diverse, direct and virt