Customer Experience Specialist
6 days ago
**Job description**
- You will become a brand ambassador for multinational automotive brand-servicing
- clients in Australia and New Zealand.
- You should embody service excellence and be able to provide a caring, flexible and
- innovative approach when handling customer queries and providing solutions.
- As well as responding to the customer you will also work closely with other service
- providers.
- Support the Supervisor/Operations Managers by providing regular reporting to track
- and monitor KPIs, designed to ensure customers consistently receive outstanding customer service.
**Requirements**:
- 1-2 years experience in BPO enviroment
- Has extensive customer service knowledge including customer profiling, call
- management and solutioning
- Knowledge on vehicles is added value
- Has passion in Automotive/cars
- Immediate Starters
**Job Types**: Full-time, Permanent
Pay: RM3,785.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
-
Customer eXperience Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Roche Full time 40,000 - 60,000 per yearAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...
-
Customer eXperience Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Roche Full time 40,000 - 60,000 per yearAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...
-
Customer Experience Specialist
1 week ago
Subang Jaya, Malaysia Agensi Pekerjaan RF Sdn Bhd Full timeJoin our enthusiastic and forward-thinking team, where we blend fresh insights with proven expertise to enhance our customers' operational success. From initial design through to execution, we create effective strategies to uphold and exceed industry service level standards. If you're looking for a dynamic and innovative workplace, we're the right fit for...
-
Customer Experience Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Verdant Solar Full timeCompany DescriptionVerdant Solar is a leading solar energy provider in Malaysia, specializing in delivering premium solar panels, inverters, and batteries to meet the growing shift towards renewable energy. With over 2,000 completed projects and 3,000 satisfied customers, we tailor innovative solar energy solutions for residential and commercial clients. Our...
-
Customer Experience Specialist
6 days ago
Petaling Jaya, Malaysia TopNotch Full time**Responsibility**: - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. - Gather feedback from drivers and passengers, observe front-line issues such as booking...
-
Customer Service Specialist
6 days ago
Petaling Jaya, Malaysia SummitNext Technologies Sdn Bhd Full time**Position: Customer Service Specialist** **Job Overview**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all customer inquiries and...
-
Customer Support Specialist
2 days ago
Petaling Jaya, Malaysia Century Software (M) Sdn Bhd Full time**Job Highlights** - Positive and friendly work environment - Career growth and development opportunities - Attractive company benefits **Key Responsibilities**: Customer support specialist’s main responsibilities - Troubleshoot Technical Issues: Diagnose and resolve technical problems related to the SaaS product, guiding customers through solutions and...
-
Customer Service Specialist
2 days ago
Petaling Jaya, Malaysia Greif Full timeGreif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 032537 Customer Service Specialist (Open) Job Description: Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global...
-
Customer Service Specialist
1 week ago
Petaling Jaya, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full timeCUSTOMER SERVICE SPECIALIST BANKING- MANDARIN LOCATION: PETALING JAYA Salary Up to: RM3,000 - RM3,900 Working Hour: 5 Working days 24/7 Rotational Shift Language allowance : RM300 Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree...
-
Customer Success Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearWe are looking for a Customer Success Specialist to support our banking client in delivering excellent service experiences to customers. This role involves handling customer enquiries, resolving issues promptly, and ensuring a positive customer journey aligned with the bank's service standards.Key ResponsibilitiesRespond to customer enquiries via phone,...