Insurance Operations Officer/executive

2 days ago


Batu Pahat, Malaysia SOUTHERN AUTO CAPITAL SDN BHD Full time

**Responsibilities**

**Job Summary**:
The Insurance Operations Officer/Executive is responsible for performing routine and non-repetitive business processing tasks, including data entry, policy document issuance, and premium billing in compliance with established guidelines. The role requires analytical and investigative skills to ensure accuracy and efficiency in operations.

**Key Responsibilities**:

- Generate quotations, new policies, renewals, endorsements, cancellations, and perform administrative tasks for consumer line products per the agreed Standard Operating Procedures.
- Communicate effectively, both verbally and in writing, with relevant stakeholders, including Underwriters and clients, to gather necessary information for policy administration and servicing.
- Organize and maintain electronic databases, including performing data input and ongoing maintenance tasks.
- Investigate and rectify any rework issues to ensure process accuracy and efficiency.

**Must have**:

- A bachelor’s degree, Post Graduate Diploma, Professional Degree, or equivalent in any field.
- Proficiency in written and spoken English, Malay, and Mandarin (is an added advantage)
- Willing work at Batu Pahat, Johor

**Good to have**:

- 1-2 years of experience in underwriting operations, including familiarity with policy issuance, data management, and adherence to service level agreements.
- General insurance knowledge or experience is preferred.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Work Location: In person

Expected Start Date: 05/15/2025


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