My - Project Manager - Toluna Malaysia

**Project Manager**

**Malaysia**

**About us**:
Toluna is a technology company connecting brands with consumers for digital qualitative and quantitative research. We deliver insights on demand through a full spectrum of end-to-end solutions that map customer journeys, develop new products and much more. Toluna is powered by an innovative platform, best-in-class methodologies and a community panel that is 30+ million members strong. We employ 1,400 people in 24 offices across six continents.

**Introduction**:
To complete our team in SouthEast Asia, we are looking for a Project Manager to support our sales team by managing multiple online assignments for marketing research and consulting clients by establishing a relationship with them and becoming an expert in understanding their research needs.

**Responsibilities**:

- Support Corporate, end Clients and Internal project management teams

Project Management
- Provide guidance on research design, questionnaire structure and sample design to clients, client services/project management teams at Toluna.
- Work with project managers on questionnaire design as well as sample structure and sampling methodology
- Coordination of all tasks for specific projects/clients involving the survey set-up working closely with programming, sampling, data processing, translations, coding etc.
- Advising on in-field data verification checks and general quality checks
- Supporting team and clients in developing tab specs and project planning
- Advising/Supporting data deliverables QA checks
- In troubleshooting - Running frequencies or other data reports in SPSS
- Data analysis and reporting
- Work closely with Sales Teams and Client Services Director to develop solid and lasting client relationships
- Work with the team to deliver projects while maintaining Toluna’s high quality standards
- Work closely with all departments to achieve best solutions and service for Toluna’s clients

Account Management
- Work with Client Services Director to device account specific service plans and strategies
- Work with Client Service Director and clients on routine account reviews
- Develop a full understanding of Toluna’s state of the art technology suite in order to offer best solutions to our clients as well as identifying up-selling opportunities to the advantage of our clients.

**Required skill set**:

- Bachelor’s degree, or equivalent related experience
- 2-4 years market research experience spanning both across research and project management (On-line Research experience)
- Data processing experience
- Statistical analysis
- Experience across a variety of methodologies including ad-hoc and tracker projects
- Knowledge on machine learning, Python, R
- Client management experience
- Excellent written and verbal communication skills, client service oriented
- English and other Asian language skills is a plus
- Highly motivated, able to work within tight deadlines and under pressure
- Excellent trouble-shooting and problem solving abilities
- Excellent time management skills
- Excellent attention to detail
- Strong knowledge of Excel and SPSS, as well as other software and data formats

**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team. We are proud of our staff members and we offer the chance to progress your career within a truly global organization.

**Join Toluna and achieve your full potential**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday