Executive, Customer Loyalty

**Description**: As a Loyalty and Retention Executive, you have end-to-end responsibility of managing and delivering ZALORA’s short, mid to long term loyalty initiatives that you will be overseeing together with your manager. You will work closely with your manager and cross departmental teams in also strategizing, conceptualizing and proposing new...

**Responsibilities**: - To manage all SOGO Card/Apps related operations within the general functions including strategizing planning & execution of the program which include member acquisition & retention. - To formulate and monitor regular and consistent interactions (SMS, EDM, Push Notification, Telegram, Mailer, Verbal, etc) with SOGO members - to ensure...

As the Loyalty Program Manager, your primary role involves conceptualizing, implementing, and overseeing our hotel guest loyalty and rewards program. Your duties encompass crafting strategies to boost customer retention, fostering engagement, and cultivating loyalty towards our hotel booking platform. **Responsibilities**: - Develop a robust loyalty and...

**Overview**: Our loyalty program is a key driver of user engagement and long-term customer relationships. We are looking for an innovative Loyalty & Rewards Assistant Manager/Manager to lead and elevate our loyalty initiatives, delivering impactful, user-centric experiences with a global reach. In this role, you will define and execute a strategic vision to...

**Key Responsibilities**: **1. Loyalty & Rewards Program Management**: - Develop and execute a compelling loyalty rewards ecosystem by sourcing and negotiating high-value, customer-relevant rewards. - Build and maintain strong vendor relationships to secure exclusive offerings at competitive pricing. - Analyze loyalty program performance, track key metrics,...

**Additional Information** **Job Number**25152435 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Loyalty Manager...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Additional Information** **Job Number**25181566 **Job Category**Rooms & Guest Services Operations **Location**The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Loyalty Manager is responsible for recognition and...

**What you will do**: - To take charge of the Frequent Flyer Program (FFP) and ensure its revenue sails smoothly. Ensuring targets are met, products are enhanced, and campaigns are launched to keep our BIG Members flying high. - Set sail towards revenue targets by managing the issuance and redemption of BIG Points, ensuring our FFP remains a lucrative...

**Position Title**: Assistant Manager, Loyalty Data Analytics **Report To**: Senior Manager, Member Relations **Position Summary**: The role plays a critical role in supporting the Enrich loyalty program through advanced analytics and data-driven decision-making. This position is responsible for delivering actionable insights across the member...