Customer Operations Executive

5 days ago


Seri Kembangan, Malaysia Akribis Manufacturing Full time

Customer Operations Executive

**Location**: Seri Kembangan (On-site)

**Job Type**: Full-time, Permanent

We are looking for a proactive **Customer Operations Executive** to join our team In this role, you’ll manage the full order cycle — from processing customer purchase orders and coordinating with suppliers, to ensuring accurate billing and smooth delivery. You’ll also be the go-to person for customers, making sure their needs are met while resolving any order or billing issues quickly and effectively.

What you’ll do:

- Process sales & purchase orders with accuracy.
- Coordinate with suppliers & logistics for on-time delivery.
- Prepare invoices and resolve billing discrepancies.
- Maintain records in ERP/CRM systems & ensure compliance.
- Provide proactive updates and support to customers.

What we’re looking for:

- 2-5 years’ experience in order management or procurement.
- Proficiency in ERP systems (SAP / Oracle / Microsoft Dynamics).
- Strong knowledge of Incoterms, export controls & logistics workflows.
- Advanced Excel skills (pivot tables, VLOOKUPs).
- Excellent communication and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: Up to RM3,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave
- Professional development

Work Location: In person

Expected Start Date: 11/03/2025



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