Front Office Manager

Vacancy Position**:Duty Manager ( Night Duty)** **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the...

**Responsibilities** - Act as a **shift leader**of the front office operation, including check-in and check-out procedures, guest inquiries, and room assignments. - Monitoring and optimising staff scheduling and workflow to ensure efficient and responsive guest service. - Assists the Front Office Manager in organizing, directing and coordinating the...

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Conduct daily briefings and ensure that all pertinent information is well received by team...

**Position Summary**: Front Office Assistant responsible for guest registration, guest check-out and cashiering. The position is also responsible for facilitating or providing assistance in case of guest queries/requests. The Associate shall provide efficient service to guests at the Front Desk and ensure implementation of policies and procedures in line...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Department:Rooms DivisionReports To:Head of Resident Relations & ServicesPosition Level:OperationalPOSITION SUMMARYThe Front Office Reception is a key guest-facing ambassador responsible for delivering highly personalized, anticipatory, and discreet luxury services to all VIP, Suite, and special-category guests.This position oversees the full resident...

**Job description** **JOB DESCRIPTION** 1. Responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. 2. Ensures that reservation hotlines are attended to at all times to meet daily business needs. He / She is responsible for creating, updating, and maintaining reservation records...

**Responsibilities**: Front Office Assistant are playing an important role in forming a quality image of the hotel as the guest’s first impression, when coming to the reception area: - Responsible for smooth check-in, check-out, posting all transactions and reporting. - Maintain the positive appearance, proper grooming and keeps tidy. - Pays full...

**Responsibilities** - Represents the Front Office Manager in handling guests and the public in any matter relating to the hotel’s operation. - Cultivates and maintains a close relationship with all guests at all times to ensure they are well taken care of. - Assists the Front Office Manager in organizing, directing and coordinating the activities of the...

**Responsibilities**: - Monitor data management initiatives for effectiveness and alignment with organizational goals. - Lead comprehensive data projects, covering collection, cleansing classification, preparation, mining and analysis. - Establish and implement data quality standards and metrics to ensure accuracy and consistency. - Collaborate with...