Customer Care Officer

2 days ago


Kuala Lumpur, Malaysia Bakateam Sdn. Bhd. Full time

**Customer Care Officer**
- **Good appearance and attractive character.**:

- **Handle incoming calls from customers, customer service skills to ensure customer satisfaction.**:

- **Follow up and resolve customers’ enquiries and issues.**:

- **Retain customers by recommending products and services that best serve customers’ needs.**:

- **Promote company products and services thru social media (Instagram, FB, TikTok etc.).**:

- **Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).**:

- **Attending to customer enquiry and request.**

**Benefits**
- Opportunities for promotion & career growth
- Professional development
- Good and friendly working environment
- Attractive Remuneration Package and Monthly Incentive

**Additional Benefits**
- Annual Leave
- EPF / SOCSO / PCB
- Performance Bonus
- Medical and Hospitalisation Leave

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Schedule:

- Early shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



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