Customer Care Officer
2 days ago
**Customer Care Officer**
- **Good appearance and attractive character.**:
- **Handle incoming calls from customers, customer service skills to ensure customer satisfaction.**:
- **Follow up and resolve customers’ enquiries and issues.**:
- **Retain customers by recommending products and services that best serve customers’ needs.**:
- **Promote company products and services thru social media (Instagram, FB, TikTok etc.).**:
- **Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).**:
- **Attending to customer enquiry and request.**
**Benefits**
- Opportunities for promotion & career growth
- Professional development
- Good and friendly working environment
- Attractive Remuneration Package and Monthly Incentive
**Additional Benefits**
- Annual Leave
- EPF / SOCSO / PCB
- Performance Bonus
- Medical and Hospitalisation Leave
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Schedule:
- Early shift
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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