Assistant Manager

7 days ago

Malaysia Sunway Group Full time

**Responsibility**
- Conduct workshops and motivational talks for international students.
- Assist in student activities and provide training to the Sunway International Student Ambassador leaders.
- Conduct briefing in Welcome Receptions on topics regarding coping with cultural shock and home sickness.
- Conduct briefing in the Academic Staff Induction Programme organised by Academic Enhancement Unit of Sunway University.
- Provide mentoring and counselling to international students who require assistance.
- Assist in cases or crisis related to student welfare.
- Assist in organising visits to and from other institution and international visitors to Sunway Campus for the student mobility programme.
- Prepare statistics, reports and updates, and provide support on matters related to student mobility initiatives and activities.
- Oversee airport pick-up services and handle the Welfare Hotline. Assist in ad hoc project.

**Requirement**
- At least 5 years of working experience with minimum 3 years experience in the education industry, preferably in similar capacity.
- Good organisational, cross-cultural communication and interpersonal skills.
- Excellent customer service and able to travel on short notice if the need arises.
- Pleasant disposition, approachable, friendly, flexible, purpose driven and a high achiever.
- Independent, with a strong sense of professionalism, honesty and integrity.
- Multilingual verbal and written language competency will be an added advantage. Exprience of handling customer service hotline and / or managing student welfare (e.g. house warden) will be an added advantage.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.

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