Application Support Shift Agent

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job Summary** **Key Responsibilities** - Log, update, and monitor support tickets to ensure accurate documentation of issues, actions taken, and resolutions. - Diagnose and resolve technical issues...

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job summary** **Key Responsibilities** - Create, update, and track support tickets in the system to ensure clear documentation of issues, resolutions, and interactions. - Troubleshoot and resolve common...

**Customer Service Agent (Careline Support)** Location: Petaling Jaya **Key Responsibilities**: Provide accurate info & solutions to customers Resolve complaints & escalate when needed Work with team to ensure smooth operations **Requirements**: Experience in customer service (preferred) Good English (Mandarin is an advantage) English & BM required Strong...

Key Responsibilities:Provide day-to-day operational support for business applications.Troubleshoot and resolve application and database issues promptly.Respond to user inquiries and service requests effectively.Collaborate with internal stakeholders to understand and support business processes.Participate in on-call or night shift rotations as...

Application Support Engineer (2nd level Support)What You'll DoAttend and resolve issues logged in the ticketing system in a timely manner.Handle and resolve issues logged in the ticketing system efficiently and accurately.Provide 2nd level support for application and technical issues using knowledge base resources.Collaborate closely with the Helpdesk (1st...

Key ResponsibilitiesOversee the daily operation and maintenance of business-related applications to ensure system stability and reliability.Diagnose and resolve application incidents and system failures promptly to minimize service disruption.Respond to user inquiries and troubleshoot issues, ensuring clear communication and timely follow-up.Collaborate with...

RESPONSIBILITIES & TASKS:Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.Develop, maintain, and support Robotic Process Automation...

Employment Type: 1-Year Contract (Renewable)About the RoleWe are looking for a dedicated Application Support Engineer to join our technology operations team. The successful candidate will be responsible for the maintenance, support, and optimization of business-critical applications. This role involves troubleshooting, system monitoring, and working closely...

**ROLE :TELESALES AGENT** **-Take care and support close customers, provide preferential programs for customers to increasesales -Completing the assigned KPIs as prescribed** **Specialized knowledge and skills**: **Necessary skills**: -Voice clear, fluent, good communication. And a good telesales person needs to knowhowtofocus on needs and the customer's...

RESPONSIBILITIES & TASKS:Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.Develop, maintain, and support Robotic Process Automation...