Application Support Engineer

Application Support Engineer (2nd level Support)What You'll DoAttend and resolve issues logged in the ticketing system in a timely manner.Handle and resolve issues logged in the ticketing system efficiently and accurately.Provide 2nd level support for application and technical issues using knowledge base resources.Collaborate closely with the Helpdesk (1st...

Employment Type: 1-Year Contract (Renewable)About the RoleWe are looking for a dedicated Application Support Engineer to join our technology operations team. The successful candidate will be responsible for the maintenance, support, and optimization of business-critical applications. This role involves troubleshooting, system monitoring, and working closely...

Role Overview:We are looking for an Application / IT Support Engineer with 3–4 years of experience to provide technical assistance, troubleshoot system issues, and ensure smooth functioning of applications and IT infrastructure.Key ResponsibilitiesProvide L1/L2 support for users through phone, email, and remote tools.Troubleshoot issues related to...

Application Support Engineer (2nd level Support)Duration: 3 - 6 MonthsAre you ready to kickstart your IT career? Join us as an Application Support Engineer Intern and gain hands-on experience solving real-world IT challenges in a fast-paced environment.What You'll Learn & Do:Handle issues logged in the ticketing system and provided 2nd level support.Assist...

Key ResponsibilitiesOversee the daily operation and maintenance of business-related applications to ensure system stability and reliability.Diagnose and resolve application incidents and system failures promptly to minimize service disruption.Respond to user inquiries and troubleshoot issues, ensuring clear communication and timely follow-up.Collaborate with...

Company DescriptionTriAset is an industry-leading treasury and asset management software solution provider, specializing in financial institutions and non-financial organizations in East Asia and the Middle East regions. Established in 1999, TriAset is focused on evolving as a reliable and flexible leader in the industry, offering solutions that include Bank...

About the roleHFC Tech Sdn Bhd is seeking a skilled and experienced Thermal Application Engineer (TIM) to join our dynamic team in Kota Damansara, Selangor. As a Thermal Application Engineer, you will play a crucial role in the design, development, and optimisation of thermal management solutions for our cutting-edge products. This is a full-time position...

Client Support – Your First Step into FinTech ImpactAs part of the Client Support team, you will be the vital first touchpoint in delivering confidence and clarity to our clients. This role is more than just technical support — it's a career launchpad into the world of financial technology, offering a front-row seat to the inner workings of...

Client Support (Mandarin Speaker) – Your First Step into FinTech ImpactAs part of the Client Support team, you will be the vital first touchpoint in delivering confidence and clarity to our clients. This role is more than just technical support — it's a career launchpad into the world of financial technology, offering a front-row seat to the inner...

RESPONSIBILITIES & TASKS:Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.Develop, maintain, and support Robotic Process Automation...