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Customer Service Advisor

2 weeks ago


Kota Bharu, Malaysia Exclusive Factory Mobile Sdn Bhd Full time

Tanggungjawab Utama:

- Memberikan khidmat pelanggan yang mesra dan responsif dengan membalas pertanyaan di media sosial dengan pantas dan tepat.
- Mengemaskini iklan produk di platform e-dagang dan memastikan setiap maklumat produk terkini.
- Mengendalikan jualan secara atas talian, membantu pelanggan dalam proses pembelian, dan mempromosikan produk dengan kreatif.
- Mengendalikan sesi _live_ di media sosial untuk memperkenalkan produk, menarik minat pelanggan, dan meningkatkan jualan.

Kriteria kelayakan:

- Kemahiran komunikasi yang baik
- Mempunyai kreativiti dalam mengurus content sosial media dan _live streaming_.

Pay: From RM1,700.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Adakah anda boleh bekerja ikut waktu shift?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 1 year (preferred)