Customer Care Executive
1 week ago
INDUSTRY: Chiropractic & Physiotherapy
LOCATION: Publika/ Damansara / Taipan / Sri Petaling
**Benefits**:
Job Prospect and Career Growth.
Good Working Culture.
EPF & SOCSO provided.
Jobscope:
- Engage and educate patients to ensure patient satisfaction by assisting them with health and rehabilitation inquiries.
- Manage patients appointments and payment channels.
- Assist in clerical, administrative work, and any ad-hoc assigned by Head Of Department
- Both Fresh graduates and experienced applicants are welcome to apply.
- Have good motivation and a strong interest in the Chiropractic, Physiotherapy, and Customer Care industry.
- Proficient in Microsoft Office (Excel and Word).
- Proficient in English in order to handle queries and concerns from customers. Speaking and writing Mandarin is a plus.
- Have confidence when speaking with a desire to engage with patients.
- Have a customer service oriented-mindset when dealing with patients.
- Responsible, diligent, and keen willingness to learn and improve with a positive attitude.
- Well-groomed in presentation, appearance, and work dress-code.
- Able to work and collaborate as a team with other departments.
- Ability to work flexible hours during weekends and on public holidays, if required.
- Flexibility to transfer or relocate to another branch based on schedule, if required.
Pay: RM1,800.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
Ability to commute/relocate:
- Damansara Utama: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
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