Customer Service Representative

Company DescriptionTP is a global digital business services company that partners with the world's leading brands to optimize their operations. Leveraging advanced digital technology, TP provides meaningful, sustainable solutions tailored to the needs of clients. With a strong global presence and a commitment to making a positive impact, TP supports...

JOB VACANCY: SERVICE HOTLINE REPRESENTATIVELocation: Iskandar Puteri, MalaysiaWorking Hours: Rotation ShiftJob Scope:Handle inbound customer calls professionally and efficientlyProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and requests in a courteous mannerRecord and update customer information...

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

**Role**: Customer Service Executive **Project**: Grab Malaysia & Grab Singapore **Intake**: Ongoing **Location**: Nusa Jaya (Free shuttle service from multiple areas) **Job Scope**: - Assist customers with app, payment, and order-related matters. **Requirements**: - Good English (spoken & written) - SPM with passes in Bahasa Melayu & Sejarah - Fresh...

Work Schedule Options:6 Working DaysWorking Hours (6 Days/Week – Rotational Shifts): 6 AM – 3 PM | 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM | 10 AM – 7 PM | 11 AM – 8 PM | 12 PM – 9 PM | 1 PM – 10 PM | 3 PM – 12 AM | 5 PM – 3 AM | 10 PM – 6 AMResponsibilities:Handle inbound customer service calls or email professionally.Assist...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Responsibilities:Handle inbound customer service calls or email professionally.Assist customers with inquiries, complaints, or product-related issues.Update and manage customer data in the system.Resolve issues efficiently to ensure customer satisfaction.Requirements:Minimum SPM or equivalentGood communication skills in English & Bahasa Malaysia (spoken and...

Salary & Benefits:EPF & SocsoAnnual leavesMedical leavesQuarterly staff recognition and appreciationOffice EnvironmentStaff recognition and appreciationFree Shuttle Van back and forth to our officeYou will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue...

**LOCATION**: - Nusa Jaya, a fast-developing city that offers a variety of opportunities - (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **JOB SCOPE**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps,...