Project Admin
4 days ago
Job description
- Manage incoming and outgoing calls
- Liaise with clients to identify resources, equipment and information that required
- Maintain, manage and update all customer databases in a timely manner
- Maintain updated record of customer interactions, transactions, comments, complaints and distribution clearly
- Respond promptly to customer inquiries. Acknowledge and resolve customer’s complaints. Coordinate quality controls to fulfill customer’s requirements
- Monitor projects progress and address potential issues
- Prepare documentations relating to every project or site
- Maintain the files and control logs as required by the project
- To manage all outgoing/incoming project documents and keep track of all documents record
- Responsible for daily transactions/administrative tasks to ensure smooth business operations
- Report to HOD from time to time on work tracking/projects progression
- Maintain the documents under safe custody without any damage or deterioration with easy traceability
- To assist in maintaining proper system of work procedures prescribed by the company
- To carry out duties which may be assigned to you from time to time as requested by the superior / Directors of the company. To handle Ad hoc jobs assigned by the management
- Computer literate and proficient in Microsoft Office (Excel & Work)
- Good oral and written communication abilities
- Strong in customer orientation and teamwork spirits.
- Excellent customer service, interpersonal, and communication skills. Strong speaking skills are important
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Excellent leadership skills, analytical skills, inter-personal skills, Solid organizational skills, including multitasking and time-management
- Be proactive, Punctuality, discipline, detail oriented, multitasking capability, good working attitudes, hardworking, ability to self-check input and verify its correctness, ability to work independently with minimum supervision, good communication and writing skills
- Experience in sales/hardware may be advantageous
- Required language(s): Mandarin, English, Malay (not in any particular order)
- Job specialization: Project Administrator Support
- Work location: Selangor - USJ Subang
- Position level: Entry Level
- Mon - Fri : 8:30am - 6:30pm
- Working hours: Sat : 8:30am - 6:30am (standby mode on rotation basis)
- With additional allowance (terms and conditions apply)
- AL basic 8 days, entitled to public holiday per year as gazette by the Malaysia Government
- basic allowance like EPF, SOCSO, medical allowance, MC 14 days,
**Salary**: RM2,000.00 - RM3,446.00 per month
**Job Types**: Full-time, Permanent, Internship, Fresh graduate
**Salary**: RM2,000.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
wear a mask, personal work place, sanitizing always
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