Program Manager

2 days ago

Kuala Lumpur, Malaysia Homage Care Full time

**THE ROLE** - Program manage high-impact projects - Manage and coordinate war rooms to ensure that the strategic projects and critical business activities are delivered on time by the respective project teams and business units - Define, identify and track key program performance indicators, and ensure the results contribute to overall country, product, customer, and operations experience goals - Communicate and update both the Country Leadership and Exco regularly on the progress of the strategic projects and critical business activities - Escalate roadblocks and help needed to ensure early intervention - Business owner support - Develop metrics, milestones, structured programs and procedures to ensure successful day-to-day execution - Leverage on data-driven insights to recommend new products/features and operational improvement initiatives - Partner with the different project teams and business units to deliver operational improvements to existing processes and to drive scalability and simplification. **REQUIREMENTS** - Driven, high energy, positive, flexible and very outcome-focused - Highly structured and organized, with good prioritization and critical path thinking skills as a Project Manager - Analytical skills, with experience solving problems using data and providing practical business insights/cases - Proficient in creating decks, documents, models for strategic projects - Experience in communicating with a variety of audiences (internal, external, 1:1 and at scale) - Experience in a role involving strategic/analytical initiatives (i.e. operations, project management, consulting experience, data analysis or technical systems) - Experience resolving and communicating about issues with both technical and non-technical audiences - Experience being a "connector" across teams and managing a program/project against KPIs through to completion. - Strong interpersonal skills including mentoring, coaching, collaborating, and team building **About Homage** Homage is a care platform that combines qualified and trained caregivers, nurses, doctors and health care organisations and funders with technology, enabling care, wellness and recovery wherever you are. The work that we do and the technology we build transforms lives every hour, every day. We're looking for people who are talented, driven and motivated by our social mission.

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