Guest Services- with Personal Details

**Job Summary** As an Ambassador of Sofitel Kuala Lumpur Damansara, the Guest Service Agent delivers the brand’s hallmark of _“French Art de Vivre”_ by providing a personalized, seamless, and memorable arrival-to-departure experience. This role ensures that every guest receives warm hospitality, efficient service, and refined attention to detail that...

Report directly to the Front Office Manager / Duty Manager on all matters relating to guest occupancy status, cashiering and guest information services. - Interact with all guests on all matters relating to rooming, cashiering and guest information services. - Ensure that all guest information is complete upon arrival, including name, address and method of...

**Responsibilities**: - Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. - Has a very close working relationship with Operations Manager. - Co-ordinate and co-operate with all other departments as and when required and has a good...

**Position Overview**: Ascott Kuala Lumpur is seeking a dedicated and service-oriented **Guest Services Executive** to join our team. In this role, you will be responsible for delivering exceptional guest experiences, managing front desk operations, and ensuring seamless service throughout their stay. Your role will be crucial in upholding Ascott Kuala...

Job Description:Report directly to the Front Office Manager / Duty Manager on all matters relating to guest occupancy status, cashiering and guest information services.Daily interact with concierge and security colleagues to ensure efficient handling of resident baggage and general safety in the building.Interact with all guests on all matters relating to...

Front Office Receptionist is responsible for providing a welcoming and efficient experience for guests from the moment they arrive at the hotel. The job description may include the following duties and responsibilities: **1. Guest Services**: - Welcome guests as they arrive at the hotel. - Check guests in and out, ensuring a smooth process. - Provide...

**Responsibilities**: - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the quality service standard - To maintain a good working relationship with...

The Guest Service Officer is responsible for delivering excellent guest experiences by providing efficient, courteous, and professional service. This role ensures smooth check-in/check-out procedures, handles guest inquiries, resolves issues promptly, and upholds the hotel's service standards at all times.Welcome guests warmly upon arrival and ensure...

Managing check-in & check-out guest, handling guest complaints, provides pleasant service towards our guest, cashiering and etc.Job Types: Full-time, Permanent, Fresh graduatePay: From RM2,300.00 per monthBenefits:Dental insuranceFree parkingGym membershipHealth insuranceMaternity leaveMeal allowanceOpportunities for promotionProfessional developmentVision...

**Job Number** 24092863 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...