Hotel Sales Coordinator
2 weeks ago
**Job Posting: Hotel Sales & Reservation Coordinator at Hotel De'La Ferns, Cameron Highlands**
Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Executive with a natural talent for turning ideas into captivating experiences, someone who thrives on creating unforgettable memories for our guests.
**Company Overview**:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.
**Key Responsibilities**:
- **Proactive Sales**: Identify and cultivate relationships with potential clients, including travel agencies, corporate partners, and event planners. Develop and execute sales strategies to meet revenue targets.
- **Reservation Management**: Handle room reservations, including group bookings and special packages. Utilize hotel management software to manage rates, availability, and occupancy to optimize revenue. Have experienced in SiteMinder and IDB PMS is additional benefit.
- **Client Relationship Management**: Build and maintain strong relationships with existing clients, ensuring their needs and expectations are met. Provide personalized service to enhance guest satisfaction and loyalty.
- **Market Analysis and Customer Avatar Profiling**: Conduct thorough market research and competitor analysis. Identify various customer avatars for the business and tailor offers and packages to suit the specific needs and preferences of each segment.
- **Sales Trips**: Plan and execute sales trips to target markets, attending industry events, trade shows, and conferences. Conduct presentations and meetings to showcase the hotel's offerings and secure new business.
- **Collaborative Approach**: Work closely with the front office team, housekeeping, and other departments to ensure seamless guest experiences. Coordinate with other sales team members to cross-promote hotel offerings.
- **Reporting and Analysis**: Generate reports on sales performance, revenue trends, and reservations. Analyze data to identify areas for improvement and implement strategies for growth.
- **Event Coordination**: Assist in planning and coordinating special events, conferences, and group bookings, ensuring all details are executed flawlessly.
**Key Success Factors**:
To excel in this role, you should possess:
- Proven sales experience, preferably in the hospitality industry.
- Strong negotiation and communication skills.
- Proficiency in hotel management software and Microsoft Office Suite.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Have driving license and able to drive long distance for sales trip
Join us at Hotel De'La Ferns and be a driving force in elevating our revenue and guest satisfaction to new heights. Send your resume today
**Salary**: RM1,800.00 - RM2,500.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Holidays
**Experience**:
- Sales: 3 years (required)
-
Hotel Sales Executive
2 weeks ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Job Posting: Hotel Sales & Reservation Executive at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Executive with a natural talent for turning ideas into captivating experiences, someone who thrives on creating...
-
Hotel Manager
2 days ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Company Overview**: Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined...
-
Hotel Manager
2 days ago
Cameron Highlands, Malaysia Hotel De'La Ferns Full time**Job Title: Hotel Manager** Remember those childhood games where you were the organizer, ensuring everything ran smoothly? Now imagine doing it in a place where every guest's smile is your winning trophy! Hotel De'La Ferns in Cameron Highlands is on the lookout for a Hotel Manager to turn everyday operations into extraordinary experiences. Join us and...
-
Hotel Operation Manager
1 week ago
Cameron Highlands, Malaysia HOTEL DE'LA FERNS SDN BHD Full timeMaintains a working knowledge of the property, special events on and near property, in order to advise guests and employees of same, and assists whenever possible Develops SOP's and maintains a thorough and complete knowledge of all departmental and company procedures and assists in the administration of the hotel operations Handles all guest requests and...
-
Hotel Purchase Planner
1 week ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full timeAre you the shrewd negotiator, channeling your inner Asian aunty, who knows just how to secure the best deals at the marketplace? At Hotel De'La Ferns, we're in search of a Purchase Planner who can drive a bargain and ensure every procurement is a win-win. **About Us**: Hotel De'La Ferns is a distinguished and luxurious hotel located in the heart of Cameron...
-
Hotel Branch Executive
1 week ago
Cameron Highlands, Malaysia Golden Roof Hotel Ampang Ipoh Full timeResponsibilitiesTo assist and take charge in the day-to-day operations and activities.Ensures guest have a smooth-running stay at the hotel.Directly supervise in organizing activities, assigning and coordinates responsibilities to fellow colleagues to ensure productivity.Resolve issues regarding hotel services and amenities.Assist in executing marketing...
-
Hotel Operation Manager
1 week ago
Cameron Highlands, Malaysia IPAO MANAGEMENT SDN BHD Full timeResponsibilities - Leading and coaching of the daily front office operations and guest services - Maintained standard services at all times to customers need by responding to their request promptly, efficiently and courteously. - Prepare and reports monthly sales reports effectively and timely completion - Ensure cleanliness standard are maintained - Resolve...
-
Hotel Executive
6 days ago
Cameron Highlands, Malaysia Golden Lodge Full time**Responsibilities** - Take charge of the hotel operations - both front office and housekeeping of the branch. - Ensures guest have a smooth-running stay at the hotel. - Directly supervises branch personnel and ensure proper completion of the branch duties. - Directs and coordinates the activities of the branch. **Requirements**: - Required language(s):...
-
Hotel Manager
1 week ago
Genting Highlands, Malaysia Reka Hotel Full time**Responsibilities**: - Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. - Monitor employee performance and conduct regular evaluations to help improve customer service. - Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Collect...
-
Hotel Resident Executive
1 week ago
Cameron Highlands, Malaysia Golden Lodge Full time**Responsibilities** - To assist and take charge in the day-to-day operations and activities. - Ensures guest have a smooth-running stay at the hotel. - Directly supervise in organizing activities, assigning and coordinates responsibilities to fellow colleagues to ensure productivity. - Resolve issues regarding hotel services and amenities. - Assist in...