Admin Assistant/ Executive

1) Order Processing o Ensure customer orders and all related order documents eg. Agreements, Delivery Orders /Removal Material Forms, Purchase Order, Sales Simulation, Novation Documents, Resiting Dcouments are properly and timely consolidated upon receiving from East Malaysia Branches or East Malaysia Dealers' Sales and forward to HQ for approval after verification & creation of Sales Order in ITSS System in accordance with company Sales Management Policy & Regulations and Sales Management Process Guidelines. o Ensure machine exchange requests approved by CSM, trials and loan machines are in accordance with company guidelines, requests for resites are appropriately processed. o Follow up and keep track outstanding documents / deviation request (Sales Order Related) from Sales / customers (internal / external) and revert to HQ CAD / Sales team for timely Order Releasing and Order Gross in, and timely consolidate monthly order tracking & submit to respectives Branch Managers (East Malaysia Branches & East Malaysia Dealers) and HQ SO Management o Customer Profile updating: Inform HQ to update in AR whenever there is changes in customer profile e.g. site address. o Buyover and premature termination requests Compute the letter for customer as and when requested by customers within authority level. o Check and verify service/ spoilt copies credit claims and correspondence with HQ Meter Reading Team. Ensure all input deadlines are met. Ensure timely, accuracy and completeness in meter reading collections. o Attending / Feedback Customer ( Internal / External ) or Sales Calls and Query 2) General Branch Administration (Local) o Maintain up-to-date, systematic filing of CA documents (invoices, statements, payment advice slips, etc) and correspondence. o Forward and monitor Supplier invoice which required issuing cheque for payment. o Ad-Hoc / Care take Branch Admin Credit Control Functions (Collection) or Logistics Functions ( DDI/CRU Dispatching), as and when required. Ad hoc assignments as and when required by Branch Manager / HQ Senior Manager / HQ Management
Want to join a market leader in Business Equipment and Document Management Systems? FUJIFILM Business Innovation is a leading company in the Document Services & Communications field, offering solutions and services to help customers resolve their business challenges. Underlying our solutions and services are our world-class office multifunction devices (MFD's), printers and production printers that we develop and manufacture for worldwide distribution. Extensive Product Range With the industry's broadest selection of hardware, software and services, FUJIFLM Business Innovation has led the way in enabling the sharing of ideas, knowledge and documents through easy conversion of these to an electronic format. Customer Focus & Service Capability FUJIFILM Business Innovation does not only sell products but also strives to help its customers to better utilize their knowledge of these products. As such, we take time to understand our customers' work environment - people, processes and workflow - and then create solutions that uniquely fit their businesses, with the objective of optimizing knowledge sharing. Customer Satisfaction is pivotal to the Company's business through the introduction of superior products and services that guarantee full satisfaction. Fuji Xerox delivers the efficiency that customers have come to recognize and expect.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5